SoftGuide > Functions / Modules Designation > Phone logs

Phone logs

What is meant by Phone logs?

"Call logs" are records or logs of telephone calls that contain information such as call timestamp, caller ID, dialed number, call duration, and other relevant details. These logs are used to keep track of incoming, outgoing, and missed calls, as well as to monitor and analyze communication.

Typical functions of software in the "Call logs" area might include:

  1. Displaying a detailed list of all incoming, outgoing, and missed calls.
  2. Filtering and sorting calls based on various criteria such as date, time, caller ID, or dialed number.
  3. Ability to view call details including call duration and timestamp.
  4. Export function to save or print call logs in various formats.
  5. Integration with other communication tools or customer data systems for enhanced call and customer interaction management.

The function / module Phone logs belongs to:

Reports, logs and documentation

Age verification
Annual reports
Application observations
Assets
automatic analysis report
Cash audit log
Central documentation
Change documentation
Change logs
Configuration Wizard
create manual
digital construction file
Document Sharing
Documentation and manuals
documentation of calculations
Documentation of QM
Documentation systems
Expertise management
FAQs
Form dispatch
Form entries
Form generator
Form packages
form templates
Fuel log
IETMs (Interactive Electronic Technical Manuals)
Initial sample inspection report
Inspection reports
Inspection reports
Instruction history
IT documentation and IT visualization
Journey purpose templates
Journey purposes
laboratory notebook
Lifecycle History
Locking plan
log files
Logging
Logging of telephone calls
Machine documentation
manage manual
Management reports
Master data catalogs
Network Statistics
Operating instructions
Operations
Output Management
Overall documentation
Pace revenue reports
Personnel data management
Phone cost estimation
Phone number protocols
Photo documentation
Position and distribution lists
PPF/ PPAP inspection report templates
Protocols MQTT and HTTP
Record Manager
Recording reasons
Sample assessments
Security Management
Service call confirmations
Shift histories and production reports
Soundproofing certificate
Spreadsheets
Study evaluation
System changes
Task folder
Technical documentation
Test results
Thermal insulation certificate
Topic connection
topic tracking
Transaction documents
Travel log
User and time stamp
User manuals
Weld seam documentation

CTI

Software solutions with function or module Phone logs:

audius:CRM – the cross-functional standard software
audius:Energy for power engineering companies
audius:Event for Event Management
audius:Finance for financial service providers
audius:Seminar for training and seminar management
audius:Software & Consulting for IT, software and consulting companies
Cloud ACD - Call Center Software
Dialfire - Outbound Callcenter Software
FreePBX
Microsoft Dynamics 365
Projektron BCS - Web-based project management software