SoftGuide > Functions / Modules Designation > Phone logs

Phone logs

What is meant by Phone logs?

"Call logs" are records or logs of telephone calls that contain information such as call timestamp, caller ID, dialed number, call duration, and other relevant details. These logs are used to keep track of incoming, outgoing, and missed calls, as well as to monitor and analyze communication.

Typical functions of software in the "Call logs" area might include:

  1. Displaying a detailed list of all incoming, outgoing, and missed calls.
  2. Filtering and sorting calls based on various criteria such as date, time, caller ID, or dialed number.
  3. Ability to view call details including call duration and timestamp.
  4. Export function to save or print call logs in various formats.
  5. Integration with other communication tools or customer data systems for enhanced call and customer interaction management.

The function / module Phone logs belongs to:

Reports, logs and documentation

Application observations
Central documentation
Document Sharing
Form entries
IT documentation and IT visualization
Network Statistics
Phone cost estimation
Phone number logs
System changes
Systematic logging and evaluation of processes

CTI

Software solutions with function or module Phone logs:

audius:CRM – the cross-functional standard software
audius:Energy for power engineering companies
audius:Event for Event Management
audius:Finance for financial service providers
audius:Seminar for training and seminar management
audius:Software & Consulting for IT, software and consulting companies
authensis ACHAT
Dialfire - Outbound Callcenter Software
Microsoft Dynamics 365
PROJEKT PRO
Projektron BCS - Web-based project management software