Software for Customer Relationship Management (CRM) - current Market Overview

With onPartner you don't need any other software for your business, because it is the only working level for all users equally. Your company, your sales partners and, if you wish, even your service providers can work within the software by means of appropriate user authorizations. This creates a uniform way of working and better communication. onPartner can completely map all processes relevant to your business and is, above all, 100% fully customizable to your needs!...

The audius:GreenTec solution offers electrical engineering companies end-to-end digitized business processes to manage the sale, customer service, planning, and installation of photovoltaic and solar systems.

The industry solution audius:Finance combines the general advantages of Microsoft Dynamics 365 with the specific requirements of different groups of financial service providers: It offers business processes for asset management, development and sales of investment products, real estate development and brokerage as well as for insurance brokers. Financial service providers receive a software solution that is precisely tailored to their business model.

With the industry solution audius:Software & Consulting, IT, software and consulting companies completely map the sales process and project management for their consulting services, service processes and license management. The solution has a modular structure and is based on Microsoft Dynamics 365 Sales and Dynamics 365 Customer Service.

For more than 10 years, the rexx CRM software has been an important building block for the corporate success of many customers: Whether in sales, marketing, service or field service - professional customer management is a holistic corporate philosophy. Therefore, rexx CRM offers different user views and modules - but they all have one thing in common: The data flows into the digital customer file so that, depending on the authorization, there is a 360° view of the customer.

You want to inspire your customers, optimize your business processes and turn prospects into satisfied regular customers? Then CURSOR-CRM is your solution for a target-oriented and effective customer and process management. With CURSOR-CRM, CURSOR offers you a comprehensive and powerful solution that can be flexibly adapted to your company's needs. Integrations of other IT solutions create a transparent and uniform working environment.

The CRM software enables you to set up a customer management system for customer service, which provides comprehensive information about the customer and the products used. The CRM software supports you in integrating all relationships with potential and existing customers. For differentiated analyses and marketing actions, a database is available from which the required information can be prepared in a short time. ...

The PisaSales CRM covers all requirements from the areas of marketing, sales and service. Designed for use in medium-sized and large companies, our CRM solution is one of the most powerful systems on the European market today. We offer you a highly flexible CRM standard solution that can be quickly deployed and individually adapted. 100% Made in Germany - in use worldwide!...

With audius:Seminar, audius GmbH offers a solution for training institutes and seminar organizers, which is also used in companies in other sectors for internal training measures. The solution spans the spectrum from the management of master data and resources, through the administration of seminars and timetables, to the billing of services. The focus of the process is on participant management and the organization of the lecturers.

With Microsoft Dynamics NAV and Microsoft Dynamics 365, GWS offers flexible and powerful ERP platforms for your company. Combined with our industry knowledge, our organisational consulting, the unique business model and strategic partnerships, this has resulted in our market-leading industry solution gevis, which creates sustainable added value, provides you and your company with permanent innovative advantages and makes you fit for the competition.

monday.com is a cloud-based project management tool that supports teams in efficient collaboration and enables effective customer and campaign planning, lead management and product management, among other things. The cloud-based tool can be individually adapted to a company's own sales pipeline, existing workflows and processes. Numerous preconfigured templates support the entire sales process from lead capture to after-sales services.

Whether you are an individual calling many contacts from a list or a large call center with hundreds of seats - Dialfire, a web browser and 3 minutes of your time is all it takes to jump-start your campaign. Dialfire instantly turns your browser into a complete outbound call center: Intuitive user interface, Powerful predictive dialing with inbound call blending, Support for small ad-hoc campaigns as well as large multi-step campaigns with millions of contacts, No software installation. No servers ...

With Microsoft Dynamics 365 Sales, you manage your customers, find and nurture leads, interact with customers on social media channels, use multi-channel marketing and personalize experiences for your customers, and more. The software helps make informed decisions, helps identify customer needs, and fosters collaboration between sales and marketing.

The Cloud ACD from telegra provides convincing customer support in your call center with ease. Simply be there for your customers - ensure less waiting times, prioritize especially good customers and offer better accessibility. Cloud ACD works with any PBX and integrates flexibly with your existing infrastructure.

Projektron BCS is a web-based project management software, especially useful for simultaneously coordinating a multitude of projects. Working without local installation Projektron BCS works for all project participants independent of their operating system. A sophisticated authorization system is integrated into the software; this provides managers and employees access to their appropriate data, personal reminders, notes, and schedules. Projektron BCS is platform independent, scalable, easy to integrate in any existing system environment, and expandable ...

Complaints cost companies time and money and annoy customers. Companies in the manufacturing and service sectors benefit from ConSol CM/Complaint to process complaints & warranty claims as quickly, efficiently and reliably as possible. Use the software to reduce your internal costs and eliminate weak points in the long term. With the ConSol CM/Complaint software, you have your complaints under control.