Software > Sales and Marketing > Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Software

Customer relationship management (CRM) is a customer care tool. It is used to document customer relationships and helps your sales department to respond to customer requests in a targeted manner. The customer information software or CRM software listed in this current market overview serves customer relationship management by documenting and managing all customer or supplier relationships.

The CRM systems include, for example, customer management, route or tour planning and contact management. They map address management and sales control. There is both a mobile CRM and a web-based CRM. The main goal of customer management is to convince the customer of the company's services and to make him feel understood as a customer. A company needs to efficiently identify the needs of the customers. Information from various communication channels such as personal contact, telephone, correspondence, e-mail, etc. is bundled and made available to every employee.

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audius:CRM – the cross-functional standard software
Cross-functional CRM software for more efficiency in business life.
Cross-functional CRM software for more efficiency in business life. The audius:CRM business software refines the proven CRM functions of Microsoft Dynamics 365 Sales for targeted customer relationship, sales process and business process management.
audius:RealEstate
Component for real estate development, sales and management
Component for real estate development, sales and management Optimize your customer relationship management with audius:RealEstate. Use comprehensive CRM functions for sales, marketing and service - seamlessly integrated with Microsoft Dynamics 365.
CURSOR-CRM
Quickly ready to go. Flexibly expandable.
Quickly ready to go. Flexibly expandable. You want to inspire your customers, optimize your business processes and turn prospects into satisfied regular customers? Then CURSOR-CRM is your solution for a target-oriented and effective customer and process management. With CURSOR-CRM, CURSOR offers you a comprehensive and powerful solution that can be flexibly adapted to your company's needs. Integrations of other IT solutions create a transparent and uniform working environment.
Field Service Management - Tickets
Customer management forms the interface between customers and the company
Customer management forms the interface between customers and the company The CRM software enables you to set up a customer management system for customer service, which provides comprehensive information about the customer and the products used. The CRM software supports you in integrating all relationships with potential and existing customers. For differentiated analyses and marketing actions, a database is available from which the required information can be prepared in a short time. ...
PisaSales CRM
PisaSales CRM
PisaSales CRM The PisaSales CRM covers all requirements from the areas of marketing, sales and service. Designed for use in medium-sized and large companies, our CRM solution is one of the most powerful systems on the European market today. We offer you a highly flexible CRM standard solution that can be quickly deployed and individually adapted. 100% Made in Germany - in use worldwide!...
ADRESS PLUS
Customer management with a system - GDPR-compliant
Customer management with a system - GDPR-compliant The CRM software solution cobra Adress PLUS has proven itself especially for small and medium-sized companies. The address and contact management is very sophisticated and efficient. Increase your sales success through target group-specific customer communication and optimized workflows. cobra Adress PLUS can be provided, adapted and maintained cost-effectively. This is ensured by many defaults and standards ...
Oktopus Pro
Centralised management of contact data, correspondence, appointments, orders, stock levels
Oktopus Pro includes a flexible contact management system that can be used to manage all centralised data from customers, suppliers and interested parties. A multitude of helpful functions and overviews support, for example, live search, order processing, order management, product management and, among other things, appointment management and task management. Oktopus Pro can also be used to implement cross-employee planning.
onPartner
MLM Software for Network Marketing and Direct Sales
MLM Software for Network Marketing and Direct Sales With onPartner you don't need any other software for your business, because it is the only working level for all users equally. Your company, your sales partners and, if you wish, even your service providers can work within the software by means of appropriate user authorizations. This creates a uniform way of working and better communication. onPartner can completely map all processes relevant to your business and is, above all, 100% fully customizable to your needs!...
audius:Energy for power engineering companies
Industry solution for the sale, planning, and installation of power generation systems.
Industry solution for the sale, planning, and installation of power generation systems. The audius:Energy solution offers energy technology providers end-to-end digitalized business processes for the sales, service, planning and installation of photovoltaic and solar systems, refining and expanding the standard processes of Microsoft Dynamics 365 specifically for the needs of these companies and combining sales, marketing, customer service and field service.
audius:Finance for financial service providers
audius:Finance - Industry solution for financial service providers
audius:Finance - Industry solution for financial service providers The audius:Finance industry solution combines the general benefits of Microsoft Dynamics 365 Sales with the specific requirements of various groups of financial service providers: it offers business processes for asset management, the development and sale of investment products, real estate development and brokerage as well as for insurance brokers. Financial service providers receive a modular software solution that is precisely tailored to their business model.
rexx CRM
A CRM that builds your customer relationships brick by brick
A CRM that builds your customer relationships brick by brick For more than 10 years, the rexx CRM software has been an important building block for the corporate success of many customers: Whether in sales, marketing, service or field service - professional customer management is a holistic corporate philosophy. Therefore, rexx CRM offers different user views and modules - but they all have one thing in common: The data flows into the digital customer file so that, depending on the authorization, there is a 360° view of the customer.
Sunrise Software Relations CRM
A modern and innovative CRM (Customer Relationship Management) system
A modern and innovative CRM (Customer Relationship Management) system The Sunrise Software Relations CRM is a complete customer relationship and management system. The sales dashboard provides a constantly updated overview of sales opportunities, quotation management and annual planning. Powerful functions are available for fast and efficient planning and implementation of projects.
gevis ERP
industry software purchasing cooperations & affiliated groups
industry software purchasing cooperations & affiliated groups With Microsoft Dynamics NAV and Microsoft Dynamics 365, GWS offers flexible and powerful ERP platforms for your company. Combined with our industry knowledge, our organisational consulting, the unique business model and strategic partnerships, this has resulted in our market-leading industry solution gevis, which creates sustainable added value, provides you and your company with permanent innovative advantages and makes you fit for the competition.
CWA SmartProcess
Complaint Management Software
Complaint Management Software Complaint Management and Grievance Management with CWA SmartProcess is a web-based workflow management software that enables you to deal with customer complaints and grievances effectively and efficiently. The software offers you a wide range of useful features, such as integrated email and web form processing.
DOCUframe
Document management, CRM, archiving, communication, workflow
Document management, CRM, archiving, communication, workflow Make DOCUframe your center for customer communication. The capture, management as well as the analysis of all addresses, appointments, documents, processes, reports, projects and e-mails is customer-related. Further features such as the automatic planning, execution and evaluation of marketing and sales activities, a contact management, the support of telephone marketing through CTI integration, as well as the effective management of customer service and support, including hotline, are available.
audius:Event for Event Management
CRM and event management in one solution.
CRM and event management in one solution. audius:Event is the CRM system for all business areas for planning and administering events and shows. The solution is attractive for congress centers, event organizers, leisure parks and cultural institutions. Companies with their own event worlds choose it to complement their own corporate solution. This allows event managers to coordinate a large number of events and participants. The software is based on the processes of Microsoft Dynamics 365 Sales and offers refined processes for customer and master data management, product deployment, administration and invoicing of events, as well as the planning of resources and personnel.
deLUXE-ERP
ERP | CRM | PIM | Merchandise Management | Business Intelligence - complete solution
ERP | CRM | PIM | Merchandise Management | Business Intelligence - complete solution deLUXE-ERP includes a customer relationship management module that includes functionalities for connecting field staff, a customer manager module and e-mail functions. For example, the software offers a blacklist and duplicate control, direct sorting of e-mails into the customer file, appointment scheduling by office and field staff and, above all, a very high level of data security through user authentication and encrypted data transmission.
prima
The solution for project-oriented service companies
The solution for project-oriented service companies prima, the solution for project-oriented service providers, includes service, expense and cost recording, project planning, customer relationship management with campaign management, mapping of relationships and organizational structures, factoring, control and automatic monitoring of critical key figures and much more. The software is intuitive to use, multilingual and multi-client capable.
VM Verlags-Manager ®
Crossmediale Komplett-Lösung für Medien: Anzeigen/Abo/Buch/Event
Crossmediale Komplett-Lösung für Medien: Anzeigen/Abo/Buch/Event With VM Verlags-Manager, your customers take center stage. All data is available centrally in the CRM and interactions with customers and agencies are available to the respective users. VM offers a constantly up-to-date view of profiles, customer correspondence, market data, business transactions, etc. Data from Microsoft Exchange can also be synchronized, as can e-mails from MS Outlook.
Microsoft Dynamics 365
MICROSOFT DYNAMICS 365 - the next generation of CRM and ERP applications
MICROSOFT DYNAMICS 365 - the next generation of CRM and ERP applications With Microsoft Dynamics 365 Sales, you manage your customers, find and nurture leads, interact with customers on social media channels, use multi-channel marketing and personalize experiences for your customers, and more. The software helps make informed decisions, helps identify customer needs, and fosters collaboration between sales and marketing.
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