Software > Sales and Marketing > Customer Relationship Management (CRM)

Software for Customer Relationship Management (CRM) - current Market Overview

Customer relationship management (CRM) is a customer care tool. It is used to document customer relationships and helps your sales department to respond to customer requests in a targeted manner. The customer information software or CRM software listed in this current market overview serves customer relationship management by documenting and managing all customer or supplier relationships.

The CRM systems include, for example, customer management, route or tour planning and contact management. They map address management and sales control. There is both a mobile CRM and a web-based CRM. The main goal of customer management is to convince the customer of the company's services and to make him feel understood as a customer. A company needs to efficiently identify the needs of the customers. Information from various communication channels such as personal contact, telephone, correspondence, e-mail, etc. is bundled and made available to every employee.

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aaudius:Software & Consulting for IT, software and consulting companies
audius:Software & Consulting for IT, software and consulting companies
audius:Software & Consulting for IT, software and consulting companies
With the industry solution audius:Software & Consulting, IT, software and consulting companies completely map the sales process and project management for their consulting services, service processes and license management. The solution has a modular structure and is based on Microsoft Dynamics 365 Sales and Dynamics 365 Customer Service.
audius:Finance for financial service providers
audius:Finance - Industry solution for financial service providers
audius:Finance - Industry solution for financial service providers
The industry solution audius:Finance combines the general advantages of Microsoft Dynamics 365 with the specific requirements of different groups of financial service providers: It offers business processes for asset management, development and sales of investment products, real estate development and brokerage as well as for insurance brokers. Financial service providers receive a software solution that is precisely tailored to their business model.
Microsoft Dynamics 365
MICROSOFT DYNAMICS 365 - the next generation of CRM and ERP applications
MICROSOFT DYNAMICS 365 - the next generation of CRM and ERP applications
With Microsoft Dynamics 365 Sales, you manage your customers, find and nurture leads, interact with customers on social media channels, use multi-channel marketing and personalize experiences for your customers, and more. The software helps make informed decisions, helps identify customer needs, and fosters collaboration between sales and marketing.
Projektron BCS - Web-based project management software
Projektron BCS – The web-based software for managing your projects
Projektron BCS – The web-based software for managing your projects
Projektron BCS is a web-based project management software, especially useful for simultaneously coordinating a multitude of projects. Working without local installation Projektron BCS works for all project participants independent of their operating system. A sophisticated authorization system is integrated into the software; this provides managers and employees access to their appropriate data, personal reminders, notes, and schedules. Projektron BCS is platform independent, scalable, easy to integrate in any existing system environment, and expandable ...
Dialfire - Outbound Callcenter Software
In an instant your browser turns into a fully functional Outbound Call Center
In an instant your browser turns into a fully functional Outbound Call Center
Whether you are an individual calling many contacts from a list or a large call center with hundreds of seats - Dialfire, a web browser and 3 minutes of your time is all it takes to jump-start your campaign. Dialfire instantly turns your browser into a complete outbound call center: Intuitive user interface, Powerful predictive dialing with inbound call blending, Support for small ad-hoc campaigns as well as large multi-step campaigns with millions of contacts, No software installation. No servers ...
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