The mobile software solutions for field service support the processes and data exchange between sales, office and field service.
Sales Representative Management
Complaint management software helps to process complaints, 8D report, service requests, as well as their documentation.
Complaint and Reclamation Management
Customer service center software supports inbound and outbound calls, direct marketing and multi-channel sales.
Current market overview of software for customer relationship management and the documentation and management of all customer or supplier relationships.
Customer Relationship Management (CRM)
Software for cross-media publishing supports, for example, catalog creation for print and online or the creation of training materials.
Logbook software helps to keep a logbook for submission to the tax office. The data required for this is recorded in connection with the individual journeys.
Current overview of GIS solutions, geomarketing and geotargeting software. Control processes based on geographic-based data.
Geographic Information Systems (GIS)
Software solutions for service management in the help desk and support area usually include a ticket system and a knowledge database, among other things.
Overview of industry-specific and industry-neutral POS software solutions and POS systems for retail and hospitality.
POS, Point of Sales, Cashier Software
Customer service software includes solutions for pre-sales and after-sales service processing.
Current market overview of software solutions for the marketing sector. Here you can find programs for competitor and coupon management, social marketing, etc..
Sales and Marketing (miscellaneous)
Output management solutions offer numerous functions for data preparation, data transfer and securing corporate design.
Listed here are, among others, XML editorial systems, software for editorial planning, logging of content and the management of contributions.