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JustRelate CRM – Flexible CRM for marketing, sales & service.

JustRelate CRM

JustRelate CRM – Flexible CRM for marketing, sales & service.

Version:  8

 
 
 
 
 
 
 
 
Updated on 12. Nov 2026 by JustRelate Deutschland GmbH
Demo version
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JustRelate CRM is a flexible and powerful customer relationship management platform designed for marketing, sales, and service operations across mid-sized and large organizations. Built on proven technology with 30+ years of industry expertise, the solution delivers comprehensive functionality tailored to complex B2B requirements while maintaining high usability across international deployments.

The platform's modular architecture and open API-first design enable seamless adaptation to evolving business needs and straightforward integration into existing IT environments. Organizations gain a unified system for professional activity and workflow management, delivering a 360° view of all business partners and customer interactions.

Core capabilities include centralized contact and activity management, calendar synchronization with Outlook Exchange and Lotus Notes, direct email integration, sophisticated duplicate detection and data cleansing, and collaborative tools for cross-functional teams. The system supports extended relationship management (XRM) across all customer-proximate business functions, enabling consistent processes and data governance at enterprise scale.

Scope of services (excerpt)

Marketing

  • Complete cost control and budget planning for campaigns
  • Digital capture and management of trade show reports via mobile app
  • Professional email marketing with automation capabilities
  • Multi-level audience segmentation and targeting
  • Integrated campaign management and orchestration
  • ...

Sales

  • Automated workflows for each sales phase
  • Forecast analysis and sales funnel visualization
  • Multilingual quote configuration and calculation
  • Centralized product and performance databases
  • Mobile CRM access via app and laptop
  • Cross-departmental lead management and routing
  • ...

Service

  • Contract management and lifecycle tracking
  • Automated maintenance scheduling and management
  • Ticketing, complaint, and fault management
  • Knowledge database with FAQs and error codes
  • Mobile service access via app and laptop
  • ...

JustRelate CRM is built with data protection and privacy compliance at its core. The platform incorporates modern technical and organizational safeguards aligned with GDPR requirements, implementing "privacy by default" and "privacy by design" principles throughout its architecture and operations.

Learn more about our CRM Software.

Interfaces:

ABAS
Cleverreach
Google Workspace
Infor
Inxmail
Microsoft Dynamics
Microsoft Teams
Outlook / Exchange
Proalpha
PSIpenta
SAP
Slack

Target groups:

The JustRelate CRM is designed primarily for the following industries:

  • Industry and mechanical engineering
  • Construction and construction subcontractors
  • Media and publishing
  • Pharmaceuticals and biotech
  • Trade
  • Service providers

Find out more about our reference customers in the above industries here.

References:

Extract from our customer list:

  • AMADA GmbH
  • Beuth Verlag GmbH
  • bielomatik Leuze GmbH + Co. KG
  • Big Dutchman AG
  • COMET Group
  • Deutsche Zentrum für Luft- und Raumfahrt e. V.
  • FFG Europe & Americas
  • GEMÜ Gebr. Müller Apparatebau GmbH & Co. KG
  • Hekatron GmbH
  • ISOTEC GmbH
  • LUTZ AUFZÜGE
  • MENNEKES Elektrotechnik GmbH & Co. KG
  • Sanacorp Pharmahandel GmbH
  • Vattenfall GmbH
  • VDM Metals Group
  • Wolff & Müller Holding GmbH & Co. KG
  • ZÜBLIN

More references at justRelate.com

Screenshots
 

Functions (excerpt) of JustRelate CRM:

8D report
Acquisition management
Additional database fields
Address and contact lists
Address Books
Address coding
Address database
Address management
Analysis
Area marketing
Article, customer and invoice numbers
Asset management
Asset management
Calculation
Calendar and appointment management
Call center functions
call displays
Call guide
Call history
Call limits
Caller ID logging
Campaign management
Categorization
Central address management
Client management
Collaboration
communication
comparative statistics
Competitive products
Complaint Management
Complaints
Computer Telephony Integration (CTI)
Contact management
Contact persons
Contact persons
Contact planner
Contract management
Controlling functions
Cost analysis
CRM
CRM customer data reconciliation
CRM interfaces
Custom branding
Customer account overview
Customer accounts
Customer cards
Customer data
Customer data import
Customer display
Customer experience management
Customer frontend
Customer groups
Customer history
Customer ideas
Customer information system
Customer management
Customer portal
Customer prices, sales discounts
Dashboards
Deduplicate functions
Discount system
Discounts
DMS
Documentation
E-mail integration
Electronic files
ERP interfaces
Error description
Escalation management
Escalation mechanisms
Excel export
Fault management
Field service management
Forecasting
Geographical display
HelpDesk
History
Knowledge databases
Knowledge management
KPI
Kundenbackend
Label printing
Lead management
Listing of customer purchases
Mail merge functions
mailing addresses
Mailings
Maintenance
Management Cockpit
Manual route change
Map displays
Marketing tools
Master data management
Merchandise group hit list
Messages
Mobile working time recording
multidimensional sales planning
Multilingualism
Multiple campaigns
Newsletter
Order creation
Order data
Order distribution and tracking
Order grouping
Order status
Phone logs
Photo documentation
Price groups
Price lists
Price-quantity scales
Publications, News
Quotation generation
quotation management
Reminder functions
Report management
Resubmissions
Route display
Sales call planning
Sales controlling
Sales employee management
Sales functions
Sales hit lists
Sales lists
Sales opportunity management
sales plan management
Sales planning
Sales planning
Sales statistics
Sales statistics
Scheduling
Search strategies
Seller leaderboard
Service calls
Service field operations
Service orders
Service report
Service requests
Special prices
Statistics
Supplier management
Synchronization functions
Target group marketing
Target groups
Task management
Ticket creation
Ticket Distribution
Ticket processing
Ticket system
To-do lists
Upselling
User management
Version management
Views
Workflow management
Working time recording

Price

from 59.00
EUR
plus 19% VAT
monthly
Cloud Solution (SaaS)
from 650.00
EUR
plus 19% VAT
once
Purchase Solution (On Premise)
Contact information:
JustRelate Deutschland GmbH
Mr. Dirk Kosellek
030 7479930
Contacting via e-mail
Explore more about the software:
Information
directly to the product website
Online demonstration
directly to the product website
Video appointment
directly to the product website
Success story
directly to the product website
Software exposé
request URL
Contact:
Send message

Get to know the software better! Request a video appointment for a personal presentation!

Video appointment

Technical specifications:

Web-based:
yes
SaaS, Cloud:
yes
On-premises (local installation):
yes
AI Supported:
yes
Multi-user (network-compatible):
yes
Multi-client compatible:
yes
Maintenance:
for a fee
Customizing:
possible for a fee
Manufacturer based in:
Germany
Training:
for a fee
Hotline:
for a fee
Installation support:
for a fee
Documentation:
Manual, Online Help, Demo version, Technical documentation
Dialogue language(s):
English, German, French
System requirements:
Compatible operating systems (runs with):
Win 11
Win 10
Win Server
Mainframe based
Unix based
Linux based
Mac OS
Mobile OSs (supports):
iOS
Android
Old Compatible Operating Systems:
Win 8
Win 7

More software of the manufacturer:

NeoCPQ
Sales, Marketing
JustRelate Web Builder
Content Management Systems (CMS)
JustRelate Marketing Automation
Email Management Software, Email Servers

Software was recommended by SoftGuide in this IT projects:

Real estate company seeks a CRM system that integrates with SAP or serves as an SAP add-on

Project no.: 26/3615
Tender until: 27. Jan 2027

We are a medium-sized company with approximately 100 employees in the real estate industry ... more

AI-based ticket system sought for the customer service of a retail company

Project no.: 25/3455
Tender until: finished

We are looking for software for our retail company in the consumer goods sector that will ... more

Financial services provider seeks CRM and sales software

Project no.: 24/3392
Tender until: finished

We are an established financial services provider (credit and receivables management) and are ... more

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