Complete CRM solution for acquisition, consulting, project planning, support and software
CAS IT Services is an effective and powerful all-in-one CRM solution for the IT industry. It supports acquisition, customer consulting, project planning, service and software marketing. Benefit from simple and efficient processes, direct communication and smooth collaboration within the company. All processed service requests flow together in a knowledge database and can be found quickly using sophisticated search functions.
Support your customers optimally with the Weilgut CRM Manager and make new customer sales more successful. With its individual user interfaces, Weilgut CRM Manager provides optimum support for sales, marketing, project planning and service.
With audius:Seminar, audius offers a specially developed CRM solution for training and further education institutes. The scope of functions ranges from the management of master data and resources, through the planning and administration of seminars and timetables, to the billing of services. The process focuses on participant management and the organization of instructors.
The basis is Microsoft Dynamics 365 Sales, audius refines the processes specifically for seminar organizers.
industry software purchasing cooperations & affiliated groups
With Microsoft Dynamics NAV and Microsoft Dynamics 365, GWS offers flexible and powerful ERP platforms for your company. Combined with our industry knowledge, our organisational consulting, the unique business model and strategic partnerships, this has resulted in our market-leading industry solution gevis, which creates sustainable added value, provides you and your company with permanent innovative advantages and makes you fit for the competition.
Complaint Management and Grievance Management with CWA SmartProcess is a web-based workflow management software that enables you to deal with customer complaints and grievances effectively and efficiently. The software offers you a wide range of useful features, such as integrated email and web form processing.
Make DOCUframe your center for customer communication. The capture, management as well as the analysis of all addresses, appointments, documents, processes, reports, projects and e-mails is customer-related. Further features such as
the automatic planning, execution and evaluation of marketing and sales activities, a contact management, the support of telephone marketing through CTI integration, as well as the effective management of customer service and support, including hotline, are available.
audius:Event is the CRM system for all business areas for planning and administering events and shows. The solution is attractive for congress centers, event organizers, leisure parks and cultural institutions. Companies with their own event worlds choose it to complement their own corporate solution.
This allows event managers to coordinate a large number of events and participants. The software is based on the processes of Microsoft Dynamics 365 Sales and offers refined processes for customer and master data management, product deployment, administration and invoicing of events, as well as the planning of resources and personnel.
deLUXE-ERP includes a customer relationship management module that includes functionalities for connecting field staff, a customer manager module and e-mail functions. For example, the software offers a blacklist and duplicate control, direct sorting of e-mails into the customer file, appointment scheduling by office and field staff and, above all, a very high level of data security through user authentication and encrypted data transmission.
The solution for project-oriented service companies
prima, the solution for project-oriented service providers, includes service, expense and cost recording, project planning, customer relationship management with campaign management, mapping of relationships and organizational structures, factoring, control and automatic monitoring of critical key figures and much more. The software is intuitive to use, multilingual and multi-client capable.
Individual and powerful - COBUS ERP/3 - a modern ERP system
The COBUS ERP/3 customer relationship management system already contains all the essential functions for business relationships with customers. The essential CRM functions are also available offline. Whether customer file, campaign management or customer communication, everything is available in user-friendly, clearly arranged user interfaces. All communication processes with the customer can be controlled across all phases of the customer relationship with COBUS ERP/3.
Crossmediale Komplett-Lösung für Medien: Anzeigen/Abo/Buch/Event
With VM Verlags-Manager, your customers take center stage. All data is available centrally in the CRM and interactions with customers and agencies are available to the respective users. VM offers a constantly up-to-date view of profiles, customer correspondence, market data, business transactions, etc. Data from Microsoft Exchange can also be synchronized, as can e-mails from MS Outlook.
MICROSOFT DYNAMICS 365 - the next generation of CRM and ERP applications
With Microsoft Dynamics 365 Sales, you manage your customers, find and nurture leads, interact with customers on social media channels, use multi-channel marketing and personalize experiences for your customers, and more. The software helps make informed decisions, helps identify customer needs, and fosters collaboration between sales and marketing.
The comprehensive solution for technical field service based on Microsoft Dynamics 365
audius.CRM Mobile Service is THE software for your technical field service! Based on Microsoft Dynamics 365, audius.CRM Mobile Service offers you an integrated service management solution with graphically supported, efficient workforce scheduling and resource planning. This is complemented by mobile data collection for your technicians. Increase customer satisfaction, reduce errors and duplication of work and increase productivity.
The cloud ACD for better customer service in your call center
The Cloud ACD from telegra provides convincing customer support in your call center with ease. Simply be there for your customers - ensure less waiting times, prioritize especially good customers and offer better accessibility. Cloud ACD works with any PBX and integrates flexibly with your existing infrastructure.