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Field service management software- current market overview

Field Service Management (FSM) encompasses all processes and technical solutions for the efficient planning, control, and documentation of field service assignments. These include installations, maintenance, repairs, inspections, and support services carried out on site at the customer's premises or at external facilities. Key tasks include precise scheduling and appointment planning, end-to-end order management, the administration of resources such as spare parts, and smooth communication between internal and field service teams. Mobile real-time documentation of services is another key element. Modern FSM software digitizes service processes, shortens response times, optimizes resource utilization, and thus contributes to high service quality and customer satisfaction while reducing operating costs.

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show 1 to 12 (of 12 software programs)
remberg - Facility Management
AI-supported CAFM software for efficient facility management
AI-supported CAFM software for efficient facility management For service and field service teams, remberg CAFM offers mobile work orders, incident reports via app, QR codes and real-time tracking. This means that field service tasks are completed more quickly and customers benefit from transparent communication.
audius:Energy for power engineering companies
Solution for sale, customer service, planning, installation of power generation products
Solution for sale, customer service, planning, installation of power generation products The audius:Energy solution offers energy technology providers end-to-end digitalized business processes for sales, service, planning and installation of photovoltaic and solar systems.the industry solution refines and extends the standard processes of Microsoft Dynamics 365 specifically for the needs of these companies, combining sales, marketing, customer service and field service.
v.Soft
ERP software for retailers and service providers
ERP software for retailers and service providers The ERP software v.Soft with its editions for retail and services supports companies from the retail, wholesale and mail order sectors as well as service companies with service or project business, such as plant manufacturers, IT service providers, engineers and agencies. The focus is on integrated and automated processes as well as comprehensive, cross-company evaluations.
EcholoN - Enterprise Application Framework & Service Management
Flexible platform for ITSM, ESM, field service, and customized digital business processes
Flexible platform for ITSM, ESM, field service, and customized digital business processes EcholoN - From practice for practice - Whether for the help desk, service desk, incident, facility and asset management or IT SM in accordance with ITIL - EcholoN covers all processes for service, support and customer care as a central, process-based service management platform. Required functions and processes can be served from the standard or adapted to specific requirements. From simple mask customization to individual process design: EcholoN offers the possibility to do this without programming.
remberg - Maintenance software
Digital CMMS with AI, mobile maintenance and smart asset management.
Digital CMMS with AI, mobile maintenance and smart asset management. Field service management rethought: remberg CMMS supports field service technicians with a mobile app, work order management, ticketing and spare parts inventories. Assignments can be conveniently assigned via the planning board module.
remberg - Enterprise Asset Management Software
remberg EAM networks assets, maintenance and service in a modular platform.
remberg EAM networks assets, maintenance and service in a modular platform. For the service field service, remberg EAM offers mobile apps that technicians can use to process work orders, fill out checklists and book spare parts - even offline. Customer inquiries, maintenance assignments and resources can be planned and monitored centrally.
YesHugo
Easily manage your fleet and logbook digitally.
Easily manage your fleet and logbook digitally. YesHugo is ideal for field service and service fleets that want to keep track of their vehicles, trips, and assignments. Live tracking, mobile access, driving behavior analysis, and maintenance alerts provide greater clarity in day-to-day operations.
Bob! Desk
CMMS for Maintenance, Field Operations, Facilities, and Multi-Site Teams
CMMS for Maintenance, Field Operations, Facilities, and Multi-Site Teams Bob! Desk supports field service management with ticket intake, dispatch planning, automatic assignment, technician and service provider management, and SLA alerts. Service reports, communication, history, budgets, and key metrics are all centrally available for operational service processing.
Fracttal One
AI-powered CMMS for smarter maintenance and asset uptime.
AI-powered CMMS for smarter maintenance and asset uptime. Fracttal One supports field service management with mobile work orders, maintenance requests, task scheduling, technician assignment and real-time status tracking. Field teams can record readings, document work with photos and close work orders even offline. Asset histories, spare parts, automation, KPIs and integrations help coordinate service operations from request to completion.
DaySmart Time To Pet
All-in-one pet care scheduling, billing and client app software.
All-in-one pet care scheduling, billing and client app software. Field service management software for mobile pet care: DaySmart Time To Pet helps assign visits, track staff activity, capture GPS and time stamps, send updates from the field and keep clients informed through app, portal, email, text and push notifications.
AxisCare
All-in-one home care software for scheduling, EVV, and billing.
All-in-one home care software for scheduling, EVV, and billing. AxisCare supports field service management for home care with real-time scheduling, caregiver matching, mobile assignments, GPS-supported visit verification, digital documentation, secure communication, and operational reporting. Agencies can coordinate distributed care teams from one platform.
Coast
Mobile-first CMMS for work orders and preventive maintenance.
Mobile-first CMMS for work orders and preventive maintenance. Coast provides mobile field service management functions for assigning, prioritizing, tracking, and completing work orders on the go. Technicians can access asset information, upload photos, follow checklists, document work, receive notifications, and communicate with office teams through real-time updates.
show 1 to 12 (of 12 software programs)
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