Customer Relationship Management (CRM) Software - Page 2

Oktopus Pro includes a flexible contact management system that can be used to manage all centralised data from customers, suppliers and interested parties. A multitude of helpful functions and overviews support, for example, live search, order processing, order management, product management and, among other things, appointment management and task management. Oktopus Pro can also be used to implement cross-employee planning.

Make DOCUframe your center for customer communication. The capture, management as well as the analysis of all addresses, appointments, documents, processes, reports, projects and e-mails is customer-related. Further features such as the automatic planning, execution and evaluation of marketing and sales activities, a contact management, the support of telephone marketing through CTI integration, as well as the effective management of customer service and support, including hotline, are available.

audius:Event is the CRM system for all business areas for planning and administering events and shows. The solution is attractive for congress centers, event organizers, leisure parks and cultural institutions. Companies with their own event worlds choose it to complement their own corporate solution. This allows event managers to coordinate a large number of events and participants. The software is based on the processes of Microsoft Dynamics 365 Sales and offers refined processes for customer and master data management, product deployment, administration and invoicing of events, as well as the planning of resources and personnel.

TOPIX offers financial accounting, dunning, payment transactions, cost and performance accounting that can be fully integrated into the CRM / ERP.

The COBUS ERP/3 customer relationship management system already contains all the essential functions for business relationships with customers. The essential CRM functions are also available offline. Whether customer file, campaign management or customer communication, everything is available in user-friendly, clearly arranged user interfaces. All communication processes with the customer can be controlled across all phases of the customer relationship with COBUS ERP/3.

With VM Verlags-Manager, your customers take center stage. All data is available centrally in the CRM and interactions with customers and agencies are available to the respective users. VM offers a constantly up-to-date view of profiles, customer correspondence, market data, business transactions, etc. Data from Microsoft Exchange can also be synchronized, as can e-mails from MS Outlook.

With Microsoft Dynamics 365 Sales, you manage your customers, find and nurture leads, interact with customers on social media channels, use multi-channel marketing and personalize experiences for your customers, and more. The software helps make informed decisions, helps identify customer needs, and fosters collaboration between sales and marketing.

With the WEMA Ticket System, you can record customer inquiries in a structured manner and prioritize and assign them (the responsible processor receives an e-mail immediately, optionally also the customer). Once a ticket has been successfully processed and closed, you can create an invoice, delivery bill or activity report with just one mouse click. This not only saves you money, but you always have an overview of which open tickets you still need to process.

SIO's business software includes a customer management system that manages all customer relationships, sales, transactions, internal and external sales and all associated projects. The CRM tool includes automated e-mail campaign management, an integrated ticketing function and a self-service support desk. The modern CRM technology not only ensures long-term customer loyalty, but also helps to increase sales.

Increase your sales figures! Sage 100 supports successful customer acquisition and retention, professional campaign management with precise target group selection and key figures for measuring the success of campaigns. The software ensures better customer service and offers sales forecasts at the touch of a button - even when on the move. You have an overview of sales projects, customer and sales trends at all times. Turn your customer service into a profit center!...

The TOPIX module for customer relationship management includes customizable functions for active sales and customer care. Complex processes can be easily mapped with TOPIX and converted into service projects. Efficient appointment and task management supports, for example, visit planning. A visit overview clearly displays the target and actual status. Sales projects can be automatically tracked by email. In addition to calendars, widgets, etc., a chat function is also available.

The solution offers industry-specific business processes for consulting services and service processes as well as license management for software and consulting companies. The CRM system has a modular structure and refines the business processes of Microsoft Dynamics 365 to meet the typical requirements of these industries for customer management, sales, order processing and product management. Depending on the selected scope of services, Dynamics 365 Sales and Dynamics 365 Customer Service form the basis.

Projektron BCS – BCS stands for Business Coordination Software. Comprehensive functions – individual customizing – reliable technology. The web-based software Projektron BCS combines comprehensive functions for project management and ERP in a single solution and supports companies in the efficient planning, control and evaluation of their projects and resources. Whether in project planning, coordination or analysis after completion – Projektron BCS enables you to control all project phases easily and effectively and to always keep control over project progress, expenses and material costs ...

With the cloud-based Scopevisio software, you have the perfect 360° view of your company. Manage your contacts, appointments, documents and tasks on the go or at your workplace (home office or on-site at the office). Everything is always at hand and completely digital. Scopevisio offers many options for customisation.

With ConTracker, you can manage your customer contracts easily and effectively, among other things. The contract management solution offers you a wide range of functions to optimize your customer relationships. ConTracker is the ideal solution for small and medium-sized companies.