Software > Sales and Marketing > Sales, Distribution, Marketing > SALES ASSISTANT (MR.KNOW)
Your digital sales assistant

SALES ASSISTANT (MR.KNOW)

Your digital sales assistant
 
 
 
 
 
 
 
 
Updated on 09. Jan 2026 by Software Vendor
Demo version

What is MR.KNOW - SALES ASSISTANT?

Are you urgently looking for good sales staff? Get your MR.KNOW now! In the configuration, you determine which range of functions your digital colleague should have. As an ASSISTANT, he handles rule-based processes such as preparing quotations, processing orders, reminders, and task distribution. With AI extensions, as an AGENT, he can also analyze social media channels, classify customer groups, write letters, or send mailings. In the WORKER configuration, the system continuously learns, offers an avatar, voice, phone calls, provides consulting and sales, and can be expanded with any sales processes.

From purchase advice to the ordering process itself to the final purchase transaction in the form of the payment process, MR. KNOW ensures a unique shopping experience for your customers.

Your advantages when using SALES ASSISTANT (MR. KNOW):

  • No shortage of skilled workers in sales
  • Supports existing employees
  • 24/7 service without holidays
  • Revolutionizes the shopping experience for your customers
  • Increased customer loyalty
  • Comprehensive advice for products that require explanation
  • Thanks to individual design, avatars, language, and mobile functions, customers enjoy a new and positive experience
  • Different technologies such as process automation based on BPMN 2.0, middleware, artificial intelligence, animation, and language can be combined
  • Enables the integration of existing CRM systems
  • Individual and flexible customization, expansion, and documentation options
  • Supports various interfaces such as Oracle, IBM, SAP, ERP, CRM, ECM, and MS Dynamics NAV
  • Automates all customer management and related processes
  • Enables central access to all recorded data
  • Includes active escalation and reminder management for invoices, reminders, and offer deadlines
  • Integrated campaign management includes customizable templates and enables automated creation of documents or mailing groups
  • Open invoices, leads, evaluations, and opportunities are evaluated individually
  • Modular structure

Interfaces:

CRM
DMS
ECM
ERP
Merchandise management

Target groups:

sales department

References:

Numerous well-known customers such as OBI, Globus, SIXT, T-Systems etc. can be found on our website.

Contact:
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Explore more about the software:
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Functions (excerpt) of SALES ASSISTANT (MR.KNOW):

"on the fly" changes
8D report
Acquisition management
Additional database fields
Address and contact lists
Address Books
Address coding
Address management
Advertising Management
Analysis functions
API interfaces
Appointment monitoring
Archiving
Article, customer and invoice numbers
Assembly processing
Auctions
Automated price recommendations
Basic price function
Batch management
Bill of material items
Booking Tool
BPMN 2.0 workflows
Business Intelligence (BI)
Calculation
Calendar and appointment management
Call center functions
Call guide
Call limits
Campaign management
Catalog database
Central address management
Challenges
Channel Management
Chat
Client management
Collaboration
Collaboration management
Collaborative Engineering
Collective invoices
Comment function
Commission
Commissions
communication
Community Management
Competitive products
Complaint Management
Complaints
Computer Telephony Integration (CTI)
Contact management
Contact persons
Contact persons
Contact planner
Contract approval workflow
CRM
CRM customer data reconciliation
CRM interfaces
Cross-selling
Custom branding
Customer - article income statements
Customer account overview
Customer accounts
Customer and consumer behavior
Customer and sales data analysis
Customer bonus system
Customer Classification
Customer data
Customer data import
Customer display
Customer distribution
Customer experience management
Customer frontend
Customer groups
Customer history
Customer ideas
Customer information system
Customer management
Customer portal
Customer prices, sales discounts
Customer registration option
Customer selection
Customer-specific prices and article texts
Data export
Data import
Data protection management
Database interfaces
Date-related price changes
Deduplicate functions
Defect management
Delivery addresses
Delivery proposals
Delivery schedules
Desktop sharing
Differential taxation
Digital audit
Digital guest folder
Discount system
Discounts
Discussion forums
DMS
Document layout
Document number
Document overviews
Document version management
Document workflow
E-mail alerts
E-Mail dispatch
E-mail notification
Electronic files
Error description
Escalation management
Escalation mechanisms
EU business transactions
Event ticketing
Export functions
Fault management
Field service management
Financial accounting interface
Fixed prices
Foreign currencies
Form Designer
Framework Agreements
Free sale and after sale
Geographical display
Goods postings
Group booking rates
Import functions
Incoming mail processing
Innovation campaigns
Interaction Tracking
Interfaces to operational data
Internal communication
Inventory management
Invoices in PDF format
Invoicing
Keywording
Kundenbackend
Lead management
Listing of customer purchases
Live chat
Loyalty program
Mail merge functions
mailing addresses
Mailings
Maintenance
Maintenance
Manufacturer catalogs
Marketing codes
Master data management
Material catalogs
Meeting management
Meeting requests
Merchandise group hit list
Message system
Migration of addresses
Mobile data collection
Modeling workflow
Monitoring of workflows
Multi-user capability
Multichannel functionality
multidimensional sales planning
Multiple calendars
Multitenancy
Newsletter
Notification system
On-call and stand-by duties
Opportunity-Management
Order acceptance and order booking
order creation
Order data
Order distribution and tracking
Order grouping
Order management
Order processing
Order processing
Order status
Order status
Order status tracking
Order tracking
Out of office assistant
Outlook integration
Participant groups
Parts list management
Phone logs
Presentation
Price groups
Price list
Price lists
Price management
Price sensitivity table
Price sheets
Price-quantity scales
Pricing
Process Designer
Process documentation
Process management
Process reporting
Processing status
Procurement workflow
Product content
Product publications
Project acquisition
Project Management
Promotion price intervals
Purchase Order Management
Push messages
Quotation generation
quotation management
Quotation prices
Receipt management
Repair order
Repeat contacts
Report management
Reporting
Resubmission of documents
Resubmissions
Returns management
Revenue Management
Sales call planning
Sales controlling
Sales employee management
Sales functions
Sales Funnel
Sales opportunity management
sales plan management
Sales planning
Sales planning
Sales statistics
Scalability
Scheduled workflows
Scheduling
Screen sharing
Seasonal periods
Seller leaderboard
Serial number management
Service calls
Service field operations
Service orders
Service requests
Shipping costs accounting
Shopping cart display
social media channels
Social media functions
Special offers
Special prices
Statistics
Status changes
Status overviews
Store system
Subcontractor Management
Supplement management
Supplier assortments
Supplier management
Synchronization functions
Target groups
Tariff classification
Task management
Team websites
Teams
Teleselling
Template management
Ticket creation
Ticket history
Ticket processing
Ticket system
Traffic light system
Transaction management
Upselling
User management
User-defined database fields
Variable support
Views
Voucher function
Work order management
Work order planning
Workflow management
Workflow optimization
Workflow status

Prices

from 603.00
EUR
plus 19% VAT
monthly
ASSISTANT
from 2,250.00
EUR
plus 19% VAT
monthly
AGENT
from 4,500.00
EUR
plus 19% VAT
monthly
WORKER

Get to know the software better! Request a video appointment for a personal presentation!

Technical specifications:

Web-based:
yes
SaaS, Cloud:
yes
On-premises (local installation):
yes
AI Supported:
yes
Multi-user (network-compatible):
yes
Multi-client compatible:
yes
Maintenance:
for a fee
Customizing:
possible for a fee
First installation (year):
2018
Number of installations:
450
Manufacturer based in:
Germany
Training:
for a fee
Hotline:
for a fee
Installation support:
for a fee
Documentation:
Manual, Online Help, Demo version, Technical documentation
Dialogue language(s):
English, German
System requirements:
Compatible operating systems (runs with):
Win 11
Win 10
Win Server
Mainframe based
Unix based
Linux based
Mac OS
Mobile OSs (supports):
iOS
Android
Old Compatible Operating Systems:
Win 8
Win 7
Win Vista
Win XP
Win 9x/ME
OS/2
Blackberry
Win Phone / Mobile
Data storage medium:
DVD
CD-ROM
Download
Flash memory
Other requirements for soft- and hardware:
Tomcat 5.5 or higher, JDK 1.6, database (Oracle, DB/2, MS SQLServer, MySQL, PostgreSQL), minimum processor Intel Pentium 4.2 GHz or AMD Atholon 64 3000+