What is Less Annoying CRM?
Less Annoying CRM is a customer relationship management solution designed specifically for small businesses. The platform aims to remove the complexity that often comes with enterprise CRMs and provide teams with an intuitive, affordable way to manage contacts, leads and tasks. Because it is cloud‑based, you can access it from any device with a browser. Setup is simple and you can customise the system with unlimited fields and pipelines to match your company’s processes. A single monthly price per user includes all features and upgrades, so you know exactly what you are paying for.
Highlights
- Designed for small businesses – a focused CRM that removes unnecessary complexity and emphasises ease of use
- One simple price – subscription includes unlimited contacts, pipelines, custom fields and updates
- Cloud‑based platform – access from any browser on Windows, macOS, Linux, Android or iOS without installing software
- Excellent customer support – experienced CRM coaches provide free email and phone assistance
- Security and reliability – data is hosted on AWS with encrypted connections and two‑factor authentication
Important features
- Contact & company management – maintain unified profiles with names, addresses, phone numbers, emails, notes, files and related tasks or events. Group contacts into custom segments and search your database quickly.
- Custom fields and pipelines – create unlimited custom fields for contacts and leads, and build pipelines with stages tailored to your sales or service processes. Track leads from introduction through to invoicing with visual pipeline management and Kanban‑style boards.
- Calendar and task management – integrated calendars allow individual and shared schedules, sub‑calendars and event reminders. Assign tasks and deadlines to colleagues and receive daily agenda summaries via email.
- Email logging and integration – connect Gmail, Microsoft or any IMAP provider to automatically log emails to contact records. Sync Google and Outlook calendars and integrate with Mailchimp for email marketing.
- Reporting and data export – filter contacts and pipelines, build custom reports using your own fields and export data at any time. Activity and task reports help you monitor progress and daily agenda summaries keep you organised.
- Team management – assign contacts and leads, set user permissions, customise branding with your company logo and colour scheme, and collaborate through shared calendars and task lists. Mobile access allows your team to work wherever they are.
- Integrations and automations – connect with dozens of third‑party tools through Zapier, automate workflows with forms that create leads and tasks, and use the API to build your own integrations.
- Security – 256‑bit encryption for all connections, two‑factor authentication, Google login support and the ability to temporarily lock users if necessary.
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