SoftGuide > Functions / Modules Designation > Direct phone dialing

Direct phone dialing

What is meant by Direct phone dialing?

The "Direct Dialing" refers to the function of calling telephone numbers directly and quickly, without having to manually enter them first.

Typical functions of software in the "Direct Dialing" area could include:

  1. Speed Dial: Ability to save frequently used telephone numbers as speed dial buttons and call them with a single click.

  2. Automatic Phone Number Recognition: The software recognizes phone numbers in texts or documents and allows the user to call them with a click.

  3. Integration with Contacts: Integration of the phone function into the contact directory, allowing users to call directly from their stored contacts.

  4. Call Log: Recording all incoming and outgoing calls for later review or tracking.

  5. Call History: Display of a list of previous calls with options for redialing or calling back.

  6. Call Management: Ability to hold, transfer, or end calls.

  7. Integration with VoIP or PBX Systems: Ability to call telephone numbers through VoIP or PBX systems directly from the software.

The function / module Direct phone dialing belongs to:

CTI

Software solutions with function or module Direct phone dialing:

authensis ACHAT
FreePBX