"Digital call forwarding" refers to a process where incoming calls are automatically redirected to another phone number or destination. This can be done either through the settings of a telephone or using specialized software. Typical functions of software in the area of "digital call forwarding" include:
Flexible forwarding rules: The software allows the user to define individual rules for call forwarding based on various criteria such as time, caller identity, or day of the week.
Destination options: The user can choose whether calls should be forwarded to another phone number, voicemail, an answering machine, or another communication platform.
Call monitoring: The software allows the user to monitor incoming calls in real-time and adjust forwarding rules as needed.
Time-based forwarding: It is possible to set schedules for automatic call forwarding, such as outside of business hours or during vacation periods.
Call logging: The software records all forwarded calls and provides a history for later reference or analysis.