Software > Sales and Marketing > Call Center > Dialfire - Outbound Callcenter Software
In an instant your browser turns into a fully functional Outbound Call Center

Dialfire - Outbound Callcenter Software

In an instant your browser turns into a fully functional Outbound Call Center
 
 
 
 
 
 
 
 
Demo version

Whether you are an individual calling many contacts from a list or a large call center with hundreds of seats - Dialfire, a web browser and 3 minutes of your time is all it takes to jump-start your campaign.

Dialfire instantly turns your browser into a complete outbound call center:

  • Intuitive user interface
  • Powerful predictive dialing with inbound call blending
  • Support for small ad-hoc campaigns as well as large multi-step campaigns with millions of contacts
  • No software installation. No servers. No phone lines.
  • Powerful templates let you create your campaigns in minutes
  • Unlimited number of seats
  • Customize any aspect of your campaign - even without coding

Easy on your wallet

  • Pay only for phone connection minutes at extremely competitive rates.
  • No extra charges for software usage – even for advanced features.
  • No monthly fees. No minimum fees.
  • No setup charges.

 

Dialfire puts the power in your hands

While it's very easy to get started with Dialfire, some campaigns are more complex than others and this is why Dialfire has a wide range of advanced features that put you in control.

  • Creation of multi-step campaigns Creation of multi-level campaigns that go far beyond calls, including features such as SMS and e-mail, conversation records, as well as exchange with external systems.
  • Arrange the agent screen and add any number of custom fields and guiding script.
  • Build multi-step campaigns that go far beyond phone calls.
  • Active dialer control, including contact priorisation according to any criteria.
  • Create custom statistics to gain more insight into your campaign - in real time.
  • Personalisable automated exports (CSV or PDF-Serial printing)
  • Calendar campaigns for appointment scheduling
  • Update contact data on the fly.
  • Wallboard to showcase campaign successes
  • Developers can access various REST APIs and use JavaScript in almost every module for even deeper integration.

All these features are immediately available to you and at no extra charge. Should you ever get stuck, there's community support to help you out - efficiently and free of charge.

Target groups:

Whether as an individual or a call centers with hundreds of jobs, if you need to effectively call many contacts from a list, Dialfire is a great choice. It is also ideal for distributed call centers as it is a cloud service that requires no installation. Companies with high fluctuations in work load will equally benefit from Dialfire as there are no fixed costs.

Dialfire is ideal for companies that wish to be able to carry out campaigns themselves as it offers a lot of management tools to give its users full control, which can be extremely useful for ad-hoc changes.

Dialfire is also very well suited for companies that want to outsource calls, since this can be done with a few clicks and with all security. The client company retains full control over the data.

References:

u.a.

Teylor AG - Financial Service Provider
Wattline GmbH - Energy consultant
Aura Natura GmbH - Health products / dietary supplements
S2C Sale2com GmbH - Consulting services and customer service
hey contact heroes - Contact Center

Contact information:
Mr. Johannes Rösler
Head of Support
+49 351 44529801
Links & Downloads:
Information
direct to webpage
Request online demonstration
direct to webpage
Software exposé
request URL
 

Functions (excerpt) of Dialfire - Outbound Callcenter Software:

Address management
Business hours feature
Calendar functions
Call agent monitor
Call button selection menus
Call center functions
call displays
Call distribution
Call guide
Call history
Call recording
Caller profiling
Campaign management
Campaign Visualization
communication
Computer Telephony Integration (CTI)
CRM
Customer data
Customer display
Different dialing modes
Digital call forwarding
Duplicate functions
Export functions
Internet telephony
Lead management
Mail merge functions
Mailbox
Multiple calendars
Multiple campaigns
Multiple voice channels
Music on hold
Outbound/Inbound campaigns
Phone logs
Phone number protocols
Resubmissions
Sales statistics
Speech recognition
Statistics
Teleselling
Template management
Text-to-speech
Voice over IP (VoIP)

Price

from 0
EUR
monthly
usage-based pricing per telephony minute

Get to know the software better! Request a video appointment for a personal presentation!

Technical specifications:

Web-based:
yes
SaaS, Cloud:
yes
On-premises (local installation):
no
AI Supported:
yes
Multi-user (network-compatible):
yes
Multi-client compatible:
yes
Customizing:
not required
First installation (year):
2015
Manufacturer based in:
Germany
Documentation:
Manual, Online Help, Demo version, Technical documentation
Dialogue language(s):
French, English, German, Portuguese, Spanish
System requirements:
Compatible operating systems (runs with):
Win 11
Win 10
Win Server
Mainframe based
Unix based
Linux based
Mac OS
Mobile OSs (supports):
iOS
Android
Old Compatible Operating Systems:
Win 8
Win 7
Win Vista
Win XP

Dialfire - Outbound Callcenter Software is listed in the following categories