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Software > IT projects > Sales company (outbound) seeks new dialer software

Sales company (outbound) seeks new dialer software

IT project from: sales company (Germany)Project no. 25/3426: finished

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Matching software categories:

Sales, Marketing

Call Center

Ihr Ansprechpartner für diese Recherche

Ms. Dipl.-Betriebsw. (FH) Margit Müller-Marscholik

margit.mueller-marscholik@softguide.de

We are looking for new dialer software for our sales company (outbound).

The software must meet the following requirements:

Detailed customer data (including order history, shopping cart view with complete product names)
Defined handling of resubmissions
Dashboard
Detailed statistics and reports

Sales
Working hours
Number of leads
Distribution of sales
Average shopping cart
Conversion rates
Number of calls
Cash donation

Phone number carousel (with three phone numbers)
Call monitoring functions
Option to listen to completed calls again later
Defined processes for cancellation processing (ticket system)

Approximately 20 software workstations are required.

The software should have the following functions.

Necessary:

Call center functions

Lead management

Report management

Revenue analyses

Sales statistics

Shopping cart display

Working time management

Based on the specific requirements, the following solutions can be considered:

Software / Company	Functions	Customizing	OS
Dialfire - Outbound Callcenter Software	15 / 15	✔
This list of results shows only a selection of the search results. We have found 29 more solutions. Are you also looking for software? Start your own free software project here, tailored specifically to your requirements.

Project statistics	Quantity
Selected solutions from our thematically relevant pool (1,200)	30
Solutions with high relevance according to corresponding feedback	9
Communication between SoftGuide and providers (emails, telephone)	83