SoftGuide > Functions / Modules Designation > Ticket processing

Ticket processing

What is meant by Ticket processing?

Ticket processing refers to the process of handling and resolving inquiries, issues, disruptions, or tasks received in a ticketing system. This process is of paramount importance in many companies and organizations as it supports customer support, internal communication, and task management.

Key aspects of ticket processing

What is important regarding ticket processing?

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The function / module Ticket processing belongs to:

Reports, logs and documentation

Ticket systems

Software solutions with function or module Ticket processing:

HEINZELMANN Service.Desk
Helpdesk-Software / IT-Service-Management-Software
SUPPLY MANAGEMENT (MR.KNOW)
Flexible mapping of complex processes during quotation preparation
teamspace
teamspace
 
 
 
 
 
 
Digitize your Company
4APS
4APS
 
 
 
 
 
 
Backlog-free scheduling/capacity planning: intuitive, what-if, bottleneck planning, etc.
Magic Data Management & Analytics Platform
Organizational Intelligence for Business Excellence
ZEP
ZEP
 
 
 
 
 
 
Time Tracking for Projects & Employees
PLANTA Project - Agile and TRaditional Project Management
Agile, classical and traditional multi-project management
DOCUframe
DOCUframe
 
 
 
 
 
 
Document management, CRM, archiving, communication, workflow
HR PROCESSES (MR.KNOW)
HR PROCESSES (MR.KNOW)
 
 
 
 
 
 
Process automation in the HR department without programming
Show all 46 programs with Ticket processing