Software > Services > Insurance, Assurance > INSURANCE ASSISTANT (MR.KNOW)

INSURANCE ASSISTANT (MR.KNOW)

Automation of insurance processes and digital employees for customer contact

Version:  9.4

Compatible with
 
 
 
 
 
 
 
 

MR.KNOW - INSURANCE ASSISTANT

Digitization is advancing in all industries, including the insurance sector. The digital assistant Mr. Know supports insurance companies in mapping standard insurance processes up to individual workflows and offers a digital assistant for customer contact and case processing.

Use MR.KNOW - Insurance Assistant to automate, for example, incoming mail processing, contract management, claims processing or bonus book processing. The digital assistant can also be used for risk management & ICS, claims management, dynamics processing, smart contracts and many other tasks.

The INSURANCE ASSISTANT includes features such as:

  • Use digital assistants for information, consulting, claims processing, customer service, claims entry, appraisal creation, benefit assessment, risk assessments, partner management, loan processing, fraud prevention, etc., among others.
  • Supports customer contact and internal case processing.
  • Extend your existing bots with digital assistants
  • The use of MR.KNOW ensures a user-friendly, barrier-free implementation and dialog guidance incl. avatar and language
  • Vitality implementations in health insurance
  • The process can be easily integrated into existing interfaces, e.g. website (CMS), Sharepoint or inventory systems
  • Optimally supports the implementation of BiPRO standards and services
  • Implementation without programming via the technical description of the process as well as the standard BPMN 2.0
  • Artificial intelligence (AI) ensures improved recognition and a learning system
  • For holistic process management, simply combine MR.KNOW with your favorite RPA tool
  • Easily bring the knowledge of your employees into process models
  • Technological basis for (software) medical devices and e-prescriptions
  • The integrated middleware allows an easy integration of the software into your existing systems

The wizard supports numerous interfaces, is created on the basis of the notation BPMN 2.0 and can be flexibly adapted and documented. This process-oriented software solution is intended for companies that are not looking for a standard software, but a solution tailored to the specific requirements of the company.

Interfaces:
LDAP
Webservices REST/SOAP
RestAPI
XML
BPMN 2.0
SAP
Functions:
2D representation
3D representation
Process visualization
Out of office assistant
Traffic light system
Contact person related data
Application management
API interfaces
Application Integration
Application server
Archiving
ARIS
Audit management
Task management
Order and project times
Tree structures
processing history
Processing status
Notification concepts
Notification system
User and rights management
User management
User views
Authorization management
Reports
Reports and evaluations
Procurement workflow
Meeting requests
operational administrative data
Libraries
Screen sharing
BPMN 2.0
BPMN 2.0 workflows
BPMN 2.0 interface
Business function diagrams
Challenges
Change management
Code Review
Code analysis
Code hiding
Code completion
Collaboration
Collaborative Engineering
Community Management
Compliance
Configuration Management Database (CMDB)
Controlling functions
Customizing
Dashboards
File bundling
Data and structures
Data analysis and visualization
Database
Database interfaces
Databases
Database fields
Database types
Data extraction
Data flow diagrams
Data formats
Data storage
Data mapping
Data modeling
Data operations
Data check
Data protection
Data synchronization
Data visualization
Data summaries
Data merging
Debugging
Deployment
Desktop sharing
Diagram Editor
Diagrams
Dialog Design
Discussion forums
DMS
Document workflow
E-mail alerts
E-mail notification
E-Mail dispatch
Entity Life History
Entity Relationship Modeling
Reminder and escalation functions
Events and control tasks
Export functions
flowchart / flow diagram
Function tree
Function flow diagram
Gantt charts
Business process simulation
Business process modeling
Host Implementation
Host support
Import of process data
Import functions
Individual data fields
Individual additional fields
Internal communication
Integration Management
Campaign Visualization
Campaign management
Kanban Board
Categorization
Key figures and key figure systems
Key figure simulations
AI-assisted development
Class diagrams
Classification, assortments
Classification standards
Collaboration management
Comment function
Compatibility
Control flow diagrams
Cost management
Customer portal
Multi-client capability
Measures management
Multi-user capability
Multilingualism
Milestones
Message-Oriented
Measured value display
Middleware (MOM)
Migration of tasks
Modeling environment
Modeling workflow
Model resource displays
Monitoring
MS Excel interface
Message system
Object Modeling Technique
Integrate organizational structure
Organize & Arrange
Outlook integration
Project workflow
Project evaluations
project related ticket systems
Project-related vacation planning
Project budgeting
Project controlling
Project data acquisition
Project costing
Project key figures
Project cost centers
Project Management
Project planning
Project statistics
Project templates
Project time recording
Logging
Prototyping
Process and form design
Process and QM portal
Process reporting
Process analysis
Process automation
Process descriptions
Process data tracking
Process documentation
Process capability indices
Process hierarchies
Process intelligence
Process control
Process cost accounting
Process maps
Process management
Process modeling
Process optimization
Process optimization, numerical simulation
Process interface
Process control and key figures
Process templates
Process monitoring
Process tracking
Process visualization
Push messages
Quality management
Rights and role management
Refactoring
Travel expense report
Remote development
Resource Management
Risk management
SAP interface
Segmentation
Scalability
Division management or category management
Memory monitoring
Site manager
Status Reporting
Status changes
Structural changes
Structured Analysis (SA)
Structured Design (SD)
Search
Swimlanes
Syntax highlighting
System context diagrams
Teams
Team websites
Participant groups
Sub-process analysis
Deadline and time limit monitoring
Scheduling
Test management
Ticket processing
Ticket system
Transaction processing
Monitoring of workflows
UML diagrams
Unified Modeling Language (UML)
Event Management
Improvements
Versioning of processes
Version control
Version management
Contract approval workflow
Sales call planning
Visualization and Digitization
Process object model
Knowledge management
Workflow Designer
Workflow management
Workflow optimization
Workflow status
Scheduled workflows
Target diagrams
Additional database fields
"on the fly" changes
Target groups:

The MR.KNOW - INSURANCE ASSISTANT is aimed at insurance companies.

Prices:
from 11.90 EUR (10.00 EUR plus 19% VAT) monthly - USE - User Account
from 0.18 EUR (0.15 EUR plus 19% VAT) monthly - USE - per operation
from 29631.00 EUR (24900.00 EUR plus 19% VAT) once - PURCHASE - smart process
from 208250.00 EUR (175000.00 EUR plus 19% VAT) once - PURCHASE - premium
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