Software > Sales and Marketing > Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Software

Customer relationship management (CRM) is a customer care tool. It is used to document customer relationships and helps your sales department to respond to customer requests in a targeted manner. The customer information software or CRM software listed in this current market overview serves customer relationship management by documenting and managing all customer or supplier relationships.

The CRM systems include, for example, customer management, route or tour planning and contact management. They map address management and sales control. There is both a mobile CRM and a web-based CRM. The main goal of customer management is to convince the customer of the company's services and to make him feel understood as a customer. A company needs to efficiently identify the needs of the customers. Information from various communication channels such as personal contact, telephone, correspondence, e-mail, etc. is bundled and made available to every employee.

Are you looking for a suitable CRM software?
show 1 to 20 (of 75 software programs)
avista.ERP
the flexible business software for SMEs - industry, trade, service providers
the flexible business software for SMEs - industry, trade, service providers avisto.ERP includes a customer relationship management system with which all business relationships can be managed transparently and reliably in an ideal and efficient manner. From initial contact to after-sales support, the software maps all the necessary processes. The software solution is fully TAPI-capable and includes CTI functionality. An effective appointment management system manages follow-ups, tasks, etc. Naturally, documents or other data can be linked to the tasks.
SALES ASSISTANT (MR.KNOW)
Your digital sales assistant
Your digital sales assistant The SALES ASSISTANT (MR.KNOW) is the perfect tool to make customer management forward-looking, transparent and efficient. Thanks to the specific customizations, this software is easy to integrate and use, with many positive effects, particularly in terms of customer loyalty.
SNS CRM - the Lotus Notes CRM
SNS CRM is a flexible and powerful CRM software under Lotus Notes
SNS CRM is a flexible and powerful CRM software under Lotus Notes SNS CRM offers you all important data in one database in one system under one interface: naturally with all the advantages of Lotus Notes, such as multi-location capability, mobility or individual assignment of authorizations. SNS CRM is the CRM solution for small and medium-sized companies. SNS CRM can also be connected to ERP systems such as SAP, making central data available on the move...
AFAS ERP
An ERP system for end-to-end, digital business processes
An ERP system for end-to-end, digital business processes AFAS ERP supports your CRM with central contact data, complete transaction information and a direct link to quotations, invoices and service processes. This allows you to maintain consistent relationships, avoid duplicate data entry and create a reliable basis for sales and customer care.
Oktopus Pro
Centralised management of contact data, correspondence, appointments, orders, stock levels
Oktopus Pro includes a flexible contact management system that can be used to manage all centralised data from customers, suppliers and interested parties. A multitude of helpful functions and overviews support, for example, live search, order processing, order management, product management and, among other things, appointment management and task management. Oktopus Pro can also be used to implement cross-employee planning.
PisaSales CRM
PisaSales CRM
PisaSales CRM The PisaSales CRM covers all requirements from the areas of marketing, sales and service. Designed for use in medium-sized and large companies, our CRM solution is one of the most powerful systems on the European market today. We offer you a highly flexible CRM standard solution that can be quickly deployed and individually adapted. 100% Made in Germany - in use worldwide!...
humbee - the cloud workplace
Customized cloud CRM system
Customized cloud CRM system humbee offers a customized cloud CRM for your company. You support your sales department with a system that adapts to your needs, organizes your leads and tracks your acquisition pipeline. All other customer-related processes can also be mapped with humbee. Whether order processing, inquiry processing or complaints, humbee's CRM supports you individually. humbee adapts to your processes like a tailor-made suit.
Scopevisio
Cloud enterprise software for the mid-market companies
Cloud enterprise software for the mid-market companies With the cloud-based Scopevisio software, you have the perfect 360° view of your company. Manage your contacts, appointments, documents and tasks on the go or at your workplace (home office or on-site at the office). Everything is always at hand and completely digital. Scopevisio offers many options for customisation.
celanio CRM Lead Management
Address management and sales management for small to medium-sized teams
Address management and sales management for small to medium-sized teams With CRM lead management, you can increase your sales success because the software gives you exactly the right answers to the sales process. The software opens up opportunities for you to make customer relationships and acquisition activities manageable and successful.
eTermin
Appointment calendar & scheduler for gym, doctor's office, restaurant or consultation
Appointment calendar & scheduler for gym, doctors office, restaurant or consultation eTermin is a smart appointment management and online appointment booking solution that can be used across many industries. Wherever appointments need to be booked and coordinated, such as in medical practices, consulting firms or photo studios, you are efficiently supported in organizing appointments. With the clear online calendar management, you can organize appointments and buffer times optimally and avoid excessive gaps. Convenient online appointment booking, including online payment, significantly reduces your administrative workload. Thanks to the comprehensive range of services, you can reduce missed appointments, increase your capacity utilization and thus your turnover and strengthe...
PharmaData
Innovative CRM solution for pharma and healthcare
Innovative CRM solution for pharma and healthcare Thanks to the use of the PharmaData CRM tool, customer management in the pharmaceutical and healthcare industries is much more solution-oriented and thus optimally adapted to the respective conditions. This makes sales more efficient and optimizes the company's own administrative tasks.
SmartWe
Cloud-based customer relationship management / CRM
Cloud-based customer relationship management / CRM SmartWe is a cloud-based CRM platform that supports you in your daily work with simple contact management, central document storage, team calendars and lead management. The platform can be flexibly expanded and customized to individual customer needs. Digital sovereignty and security of customer data are our top priorities.
CURSOR-CRM
Quickly ready to go. Flexibly expandable.
Quickly ready to go. Flexibly expandable. You want to inspire your customers, optimize your business processes and turn prospects into satisfied regular customers? Then CURSOR-CRM is your solution for a target-oriented and effective customer and process management. With CURSOR-CRM, CURSOR offers you a comprehensive and powerful solution that can be flexibly adapted to your company's needs. Integrations of other IT solutions create a transparent and uniform working environment.
Furious
All-in-one cloud ERP for agencies: CRM, projects, finance, HR, and automation.
All-in-one cloud ERP for agencies: CRM, projects, finance, HR, and automation. Furious is a unified SaaS ERP tailored for agencies, consultants, and IT firms. It centralizes lead tracking, project management, time billing, invoicing, HR, and BI—all within one platform enhanced by AI, seamless integrations, and practice-specific workflows.
deLUXE-ERP
ERP | CRM | PIM | Merchandise Management | Business Intelligence - complete solution
ERP | CRM | PIM | Merchandise Management | Business Intelligence - complete solution deLUXE-ERP includes a customer relationship management module that includes functionalities for connecting field staff, a customer manager module and e-mail functions. For example, the software offers a blacklist and duplicate control, direct sorting of e-mails into the customer file, appointment scheduling by office and field staff and, above all, a very high level of data security through user authentication and encrypted data transmission.
Raynet
Raynet CRM combines contacts, deals and automation in one intuitive platform.
Raynet CRM combines contacts, deals and automation in one intuitive platform. Optimise your customer relationship management with Raynet: all contacts, deals and correspondence in a modern CRM solution that offers fast search, reports and automation.
Nimble
All‑in‑one CRM mit AI-Marketing, Sales-Pipeline und Kanban‑Workflows.
All‑in‑one CRM mit AI-Marketing, Sales-Pipeline und Kanban‑Workflows. Nimble combines CRM, sales pipeline management and AI-based marketing automation in one intuitive cloud-based solution. Contacts, emails and calendars are automatically synchronised and enriched, so your team always has a clear overview. Use Kanban workflows, personalised email sequences, detailed reports and seamless integration with Microsoft 365 and Google Workspace to optimise your sales and marketing processes.
EngageBay
EngageBay combines CRM, marketing and support in one intuitive cloud platform.
EngageBay combines CRM, marketing and support in one intuitive cloud platform. EngageBay is the integrated all-in-one solution for CRM, marketing automation and customer service. Start-ups and SMEs generate leads via landing pages and web forms, nurture them with automated campaigns and close deals with the sales CRM. Thanks to the integrated helpdesk, live chat, scheduling and AI-powered lead scoring, you always have a 360° view of every contact and can increase customer loyalty in the long term.
eWay-CRM
CRM add-in for Outlook with AI-based email organisation, sales pipeline and project manage
CRM add-in for Outlook with AI-based email organisation, sales pipeline and project manage eWay-CRM is a CRM solution integrated into Outlook for contact, sales and project management. Thanks to AI, emails are automatically organised by contacts, deals or projects, summaries are created and tasks are suggested. A central database, a Kanban board, integrated email marketing and Power BI dashboards help you to efficiently manage your business processes and strengthen customer relationships.
Apptivo CRM
Cloud-based CRM for automating sales, marketing and service.
Cloud-based CRM for automating sales, marketing and service. Apptivo CRM is a cloud-based, all-in-one solution for managing customer relationships. It combines lead and contact management, sales pipeline, marketing automation, reporting and mobile apps in one suite and can be flexibly adapted to your business.
show 1 to 20 (of 75 software programs)
1234
  •  

Looking for the right software? Trust SoftGuide!

Our experts will find the perfect solution for you - independently and at the cutting edge of software trends.

Search similar categories like Customer Relationship Management:

Show all 383 Software categories