SNS CRM - the Lotus Notes CRM

What is SNS CRM?

SNS CRM offers you all the important data in one database in one system under one interface: naturally with all the advantages of Lotus Notes, such as multi-site capability, mobility or individual assignment of authorizations.

SNS CRM is the CRM solution for small and medium-sized companies. SNS CRM can also be connected to ERP systems such as SAP, making central data available on the move, e.g. for field staff or management.

Simply put your data in your pocket: with SNS CRM and BlackBerry!

• eMail, calendar/group calendar, tasks, Internet
• Teamroom, discussion forums
• Store Microsoft Office and Lotus Symphony documents centrally

Multi-location and mobile

• Can be distributed to any number of locations (servers, PCs and notebooks)
• Data exchange from any location via the Internet
• Mobile with notebook whether at home or at the customer, e.g. via UMTS

Easy to use

• Simple and clear masks and views
• Hiding of menu items per employee
• Individual rights management
• Automated mail merge, e-mail and fax function

Perfect customer history

• Storage of emails/faxes sent and also emails/faxes received by the customer
• Storage of letters, quotations, processes and files at the customer's premises
• Documentation of serial processes at the customer
• Monitoring of all activities per location and employee

SNS CRM can be seamlessly integrated with other products, such as SNS Shop (online store)
or SNS Doc (document management) or be connected to systems such as SAP or BlackBerry Enterprise Server.