Software > Sales and Marketing > Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Software

Customer relationship management (CRM) is a customer care tool. It is used to document customer relationships and helps your sales department to respond to customer requests in a targeted manner. The customer information software or CRM software listed in this current market overview serves customer relationship management by documenting and managing all customer or supplier relationships.

The CRM systems include, for example, customer management, route or tour planning and contact management. They map address management and sales control. There is both a mobile CRM and a web-based CRM. The main goal of customer management is to convince the customer of the company's services and to make him feel understood as a customer. A company needs to efficiently identify the needs of the customers. Information from various communication channels such as personal contact, telephone, correspondence, e-mail, etc. is bundled and made available to every employee.

Are you looking for a suitable CRM software?
show 1 to 20 (of 30 software programs)
CURSOR-CRM
Quickly ready to go. Flexibly expandable.
Quickly ready to go. Flexibly expandable. You want to inspire your customers, optimize your business processes and turn prospects into satisfied regular customers? Then CURSOR-CRM is your solution for a target-oriented and effective customer and process management. With CURSOR-CRM, CURSOR offers you a comprehensive and powerful solution that can be flexibly adapted to your company's needs. Integrations of other IT solutions create a transparent and uniform working environment.
deLUXE-ERP
ERP | CRM | PIM | Merchandise Management | Business Intelligence - complete solution
ERP | CRM | PIM | Merchandise Management | Business Intelligence - complete solution deLUXE-ERP includes a customer relationship management module that includes functionalities for connecting field staff, a customer manager module and e-mail functions. For example, the software offers a blacklist and duplicate control, direct sorting of e-mails into the customer file, appointment scheduling by office and field staff and, above all, a very high level of data security through user authentication and encrypted data transmission.
MService
All-In-One-Software
All-In-One-Software Thanks to its broad range of services and its flexible and moderate pricing, MService, the all-in-one software, is used by large international companies as well as small and medium-sized enterprises. MService has a modular structure - digitization can gradually integrate individual topics and modules within the company. The result is a naturally growing, comprehensive and centralized overall system into which other systems and apps are also optimally integrated.
brixxbox
Makes application development faster, more individual and cheaper.
Makes application development faster, more individual and cheaper. Optimize your customer relationships with the CRM system from brixxbox. Track interactions, manage leads and increase customer satisfaction with our customized CRM solution.
SUPPLY MANAGEMENT (MR.KNOW)
Flexible mapping of complex processes during quotation preparation
Flexible mapping of complex processes during quotation preparation The MR.KNOW - OFFER ASSISTANT enables the flexible automation of your offer management. It can be integrated into existing systems, such as ERP systems, but can also be operated as a web-based stand-alone solution. Support for all steps of quotation management from inquiry to completion. The calculation of orders, preparation of quotations, order confirmations, scheduling or other processes can be included.
CAS netWorks
Strong CRM for clubs & associations
Strong CRM for clubs & associations The professional association software CAS netWorks enables competent and efficient member management, as all information is centrally available and immediately accessible to employees. CAS netWorks makes digital collaboration within the association child's play. You can customize the unique operating concept of the adaptive association software yourself with the app designer so that you can react quickly to future changes.
SmartWe
Cloud-based customer relationship management / CRM
Cloud-based customer relationship management / CRM SmartWe is a cloud-based CRM platform that supports you in your daily work with simple contact management, central document storage, team calendars and lead management. The platform can be flexibly expanded and customized to individual customer needs. Digital sovereignty and security of customer data are our top priorities.
eTermin
Appointment calendar & scheduler for gym, doctor's office, restaurant or consultation
Appointment calendar & scheduler for gym, doctors office, restaurant or consultation eTermin is a smart appointment management and online appointment booking solution that can be used across many industries. Wherever appointments need to be booked and coordinated, such as in medical practices, consulting firms or photo studios, you are efficiently supported in organizing appointments. With the clear online calendar management, you can organize appointments and buffer times optimally and avoid excessive gaps. Convenient online appointment booking, including online payment, significantly reduces your administrative workload. Thanks to the comprehensive range of services, you can reduce missed appointments, increase your capacity utilization and thus your turnover and strengthe...
ADRESS PLUS
Customer management with a system - GDPR-compliant
Customer management with a system - GDPR-compliant The CRM software solution cobra Adress PLUS has proven itself especially for small and medium-sized companies. The address and contact management is very sophisticated and efficient. Increase your sales success through target group-specific customer communication and optimized workflows. cobra Adress PLUS can be provided, adapted and maintained cost-effectively. This is ensured by many defaults and standards ...
humbee - the cloud workplace
Customized cloud CRM system
Customized cloud CRM system humbee offers a customized cloud CRM for your company. You support your sales department with a system that adapts to your needs, organizes your leads and tracks your acquisition pipeline. All other customer-related processes can also be mapped with humbee. Whether order processing, inquiry processing or complaints, humbee's CRM supports you individually. humbee adapts to your processes like a tailor-made suit.
Sage 100
The ERP software for small and medium-sized companies with individual requirements
The ERP software for small and medium-sized companies with individual requirements Increase your sales figures! Sage 100 supports successful customer acquisition and retention, professional campaign management with precise target group selection and key figures for measuring the success of campaigns. The software ensures better customer service and offers sales forecasts at the touch of a button - even when on the move. You have an overview of sales projects, customer and sales trends at all times. Turn your customer service into a profit center!...
PisaSales CRM
PisaSales CRM
PisaSales CRM The PisaSales CRM covers all requirements from the areas of marketing, sales and service. Designed for use in medium-sized and large companies, our CRM solution is one of the most powerful systems on the European market today. We offer you a highly flexible CRM standard solution that can be quickly deployed and individually adapted. 100% Made in Germany - in use worldwide!...
AFAS ERP
An ERP system for end-to-end, digital business processes
An ERP system for end-to-end, digital business processes AFAS ERP supports your CRM with central contact data, complete transaction information and a direct link to quotations, invoices and service processes. This allows you to maintain consistent relationships, avoid duplicate data entry and create a reliable basis for sales and customer care.
SNS CRM - the Lotus Notes CRM
SNS CRM is a flexible and powerful CRM software under Lotus Notes
SNS CRM is a flexible and powerful CRM software under Lotus Notes SNS CRM offers you all important data in one database in one system under one interface: naturally with all the advantages of Lotus Notes, such as multi-location capability, mobility or individual assignment of authorizations. SNS CRM is the CRM solution for small and medium-sized companies. SNS CRM can also be connected to ERP systems such as SAP, making central data available on the move...
Sunrise Software Relations CRM
A modern and innovative CRM (Customer Relationship Management) system
A modern and innovative CRM (Customer Relationship Management) system The Sunrise Software Relations CRM is a complete customer relationship and management system. The sales dashboard provides a constantly updated overview of sales opportunities, quotation management and annual planning. Powerful functions are available for fast and efficient planning and implementation of projects.
SALES ASSISTANT (MR.KNOW)
Your digital sales assistant
Your digital sales assistant The SALES ASSISTANT (MR.KNOW) is the perfect tool to make customer management forward-looking, transparent and efficient. Thanks to the specific customizations, this software is easy to integrate and use, with many positive effects, particularly in terms of customer loyalty.
CWA SmartProcess Complaint Management Software
Intelligent complaints management with CWA SmartProcess
Intelligent complaints management with CWA SmartProcess CWA SmartProcess helps you strengthen your customer relationships in the long term. Complaints and grievances are processed digitally, transparently, and efficiently—for fast response times and the highest quality of service. Thanks to integrated functions such as automatic email and web form processing, you can increase customer satisfaction, promote trust, and ensure long-term customer loyalty.
TOPIX Financial Accounting
Powerful accounting software for SMEs
Powerful accounting software for SMEs TOPIX offers financial accounting, dunning, payment transactions, cost and performance accounting that can be fully integrated into the CRM / ERP.
ConTracker
Create transparency across all contracts and contract content, with SAP integration
Create transparency across all contracts and contract content, with SAP integration With ConTracker, you can manage your customer contracts easily and effectively, among other things. The contract management solution offers you a wide range of functions to optimize your customer relationships. ConTracker is the ideal solution for small and medium-sized companies.
Sta*Ware Business Navigator®
Project-oriented business software in one package - ERP-CRM-HRM-PMS-DMS-ECM-BA-BPM-QM
Project-oriented business software in one package - ERP-CRM-HRM-PMS-DMS-ECM-BA-BPM-QM Efficient customer management with Sta*Ware BusinessNavigator® CRM! Seamlessly combine marketing, sales and customer service in one system. All customer data available in real time - for optimum service and successful business transactions. Increase your customer satisfaction through targeted processes and mobile solutions.
show 1 to 20 (of 30 software programs)
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