Software > Sales and Marketing > Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Software

Customer relationship management (CRM) is a customer care tool. It is used to document customer relationships and helps your sales department to respond to customer requests in a targeted manner. The customer information software or CRM software listed in this current market overview serves customer relationship management by documenting and managing all customer or supplier relationships.

The CRM systems include, for example, customer management, route or tour planning and contact management. They map address management and sales control. There is both a mobile CRM and a web-based CRM. The main goal of customer management is to convince the customer of the company's services and to make him feel understood as a customer. A company needs to efficiently identify the needs of the customers. Information from various communication channels such as personal contact, telephone, correspondence, e-mail, etc. is bundled and made available to every employee.

Are you looking for a suitable CRM software?
show 1 to 18 (of 18 software programs)
CAS Consulting
Complete CRM solution for client management, acquisition, resource planning, project manag
Complete CRM solution for client management, acquisition, resource planning, project manag CAS Consulting is the complete CRM solution for consulting companies. It supports consultants and back-office staff with client management and acquisition, as well as resource planning and project management. It is based on CAS genesisWorld, the award-winning and leading CRM solution for SMEs. The software enables simple and efficient processes, direct communication and smooth collaboration within the project team and throughout the company.
SUPPLY MANAGEMENT (MR.KNOW)
Flexible mapping of complex processes during quotation preparation
Flexible mapping of complex processes during quotation preparation The MR.KNOW - OFFER ASSISTANT enables the flexible automation of your offer management. It can be integrated into existing systems, such as ERP systems, but can also be operated as a web-based stand-alone solution. Support for all steps of quotation management from inquiry to completion. The calculation of orders, preparation of quotations, order confirmations, scheduling or other processes can be included.
CURSOR-CRM
Quickly ready to go. Flexibly expandable.
Quickly ready to go. Flexibly expandable. You want to inspire your customers, optimize your business processes and turn prospects into satisfied regular customers? Then CURSOR-CRM is your solution for a target-oriented and effective customer and process management. With CURSOR-CRM, CURSOR offers you a comprehensive and powerful solution that can be flexibly adapted to your company's needs. Integrations of other IT solutions create a transparent and uniform working environment.
PisaSales CRM
PisaSales CRM
PisaSales CRM The PisaSales CRM covers all requirements from the areas of marketing, sales and service. Designed for use in medium-sized and large companies, our CRM solution is one of the most powerful systems on the European market today. We offer you a highly flexible CRM standard solution that can be quickly deployed and individually adapted. 100% Made in Germany - in use worldwide!...
SmartWe
Cloud-based customer relationship management / CRM
Cloud-based customer relationship management / CRM SmartWe is a cloud-based CRM platform that supports you in your daily work with simple contact management, central document storage, team calendars and lead management. The platform can be flexibly expanded and customized to individual customer needs. Digital sovereignty and security of customer data are our top priorities.
Microsoft Dynamics 365
MICROSOFT DYNAMICS 365 - the next generation of CRM and ERP applications
MICROSOFT DYNAMICS 365 - the next generation of CRM and ERP applications With Microsoft Dynamics 365 Sales, you manage your customers, find and nurture leads, interact with customers on social media channels, use multi-channel marketing and personalize experiences for your customers, and more. The software helps make informed decisions, helps identify customer needs, and fosters collaboration between sales and marketing.
SALES ASSISTANT (MR.KNOW)
Your digital sales assistant
Your digital sales assistant The SALES ASSISTANT (MR.KNOW) is the perfect tool to make customer management forward-looking, transparent and efficient. Thanks to the specific customizations, this software is easy to integrate and use, with many positive effects, particularly in terms of customer loyalty.
humbee - the cloud workplace
Customized cloud CRM system
Customized cloud CRM system humbee offers a customized cloud CRM for your company. You support your sales department with a system that adapts to your needs, organizes your leads and tracks your acquisition pipeline. All other customer-related processes can also be mapped with humbee. Whether order processing, inquiry processing or complaints, humbee's CRM supports you individually. humbee adapts to your processes like a tailor-made suit.
BCS (Business Coordination Software)
BCS CRM – Manage and connect customer relationships centrally
BCS CRM – Manage and connect customer relationships centrally The CRM in BCS (Business Coordination Software), the ERP solution for service providers, enables centralized management of customers, contacts, and sales processes within one integrated platform. All customer-related information is directly linked to projects, offers, and services and is available at any time. This creates a seamless view from initial contact through quotation to project execution and invoicing.
ConTracker
Create transparency across all contracts and contract content, with SAP integration
Create transparency across all contracts and contract content, with SAP integration With ConTracker, you can manage your customer contracts easily and effectively, among other things. The contract management solution offers you a wide range of functions to optimize your customer relationships. ConTracker is the ideal solution for small and medium-sized companies.
CAS netWorks
Strong CRM for clubs & associations
Strong CRM for clubs & associations The professional association software CAS netWorks enables competent and efficient member management, as all information is centrally available and immediately accessible to employees. CAS netWorks makes digital collaboration within the association child's play. You can customize the unique operating concept of the adaptive association software yourself with the app designer so that you can react quickly to future changes.
CAS genesisWorld
The flexible, complete CRM system for all areas of your company
The flexible, complete CRM system for all areas of your company CAS genesisWorld, the leading CRM and xRM for SMEs, supports you in planning and communication. Define the individual communication stages, select the appropriate recipients using convenient filter functions, determine follow-up actions and execute multi-stage campaigns in a targeted manner via the various communication channels. You always have the success and costs of your marketing activities under control.
AFAS ERP
An ERP system for end-to-end, digital business processes
An ERP system for end-to-end, digital business processes AFAS ERP supports your CRM with central contact data, complete transaction information and a direct link to quotations, invoices and service processes. This allows you to maintain consistent relationships, avoid duplicate data entry and create a reliable basis for sales and customer care.
eTermin
Appointment calendar & scheduler for gym, doctor's office, restaurant or consultation
Appointment calendar & scheduler for gym, doctors office, restaurant or consultation eTermin is a smart appointment management and online appointment booking solution that can be used across many industries. Wherever appointments need to be booked and coordinated, such as in medical practices, consulting firms or photo studios, you are efficiently supported in organizing appointments. With the clear online calendar management, you can organize appointments and buffer times optimally and avoid excessive gaps. Convenient online appointment booking, including online payment, significantly reduces your administrative workload. Thanks to the comprehensive range of services, you can reduce missed appointments, increase your capacity utilization and thus your turnover and strengthe...
CAS IT Services
Complete CRM solution for acquisition, consulting, project planning, support and software
Complete CRM solution for acquisition, consulting, project planning, support and software CAS IT Services is an effective and powerful all-in-one CRM solution for the IT industry. It supports acquisition, customer consulting, project planning, service and software marketing. Benefit from simple and efficient processes, direct communication and smooth collaboration within the company. All processed service requests flow together in a knowledge database and can be found quickly using sophisticated search functions.
brixxbox
Makes application development faster, more individual and cheaper.
Makes application development faster, more individual and cheaper. Optimize your customer relationships with the CRM system from brixxbox. Track interactions, manage leads and increase customer satisfaction with our customized CRM solution.
CWA SmartProcess Complaint Management Software
Intelligent complaints management with CWA SmartProcess
Intelligent complaints management with CWA SmartProcess CWA SmartProcess helps you strengthen your customer relationships in the long term. Complaints and grievances are processed digitally, transparently, and efficiently—for fast response times and the highest quality of service. Thanks to integrated functions such as automatic email and web form processing, you can increase customer satisfaction, promote trust, and ensure long-term customer loyalty.
Cloud ACD
The cloud ACD for better customer service in your call center
The cloud ACD for better customer service in your call center The Cloud ACD from telegra provides convincing customer support in your call center with ease. Simply be there for your customers - ensure less waiting times, prioritize especially good customers and offer better accessibility. Cloud ACD works with any PBX and integrates flexibly with your existing infrastructure.
show 1 to 18 (of 18 software programs)
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