Software > Sales and Marketing > Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Software

Customer relationship management (CRM) is a customer care tool. It is used to document customer relationships and helps your sales department to respond to customer requests in a targeted manner. The customer information software or CRM software listed in this current market overview serves customer relationship management by documenting and managing all customer or supplier relationships.

The CRM systems include, for example, customer management, route or tour planning and contact management. They map address management and sales control. There is both a mobile CRM and a web-based CRM. The main goal of customer management is to convince the customer of the company's services and to make him feel understood as a customer. A company needs to efficiently identify the needs of the customers. Information from various communication channels such as personal contact, telephone, correspondence, e-mail, etc. is bundled and made available to every employee.

Are you looking for a suitable CRM software?
show 1 to 15 (of 15 software programs)
brixxbox
Makes application development faster, more individual and cheaper.
Makes application development faster, more individual and cheaper. Optimize your customer relationships with the CRM system from brixxbox. Track interactions, manage leads and increase customer satisfaction with our customized CRM solution.
SUPPLY MANAGEMENT (MR.KNOW)
Flexible mapping of complex processes during quotation preparation
Flexible mapping of complex processes during quotation preparation The MR.KNOW - OFFER ASSISTANT enables the flexible automation of your offer management. It can be integrated into existing systems, such as ERP systems, but can also be operated as a web-based stand-alone solution. Support for all steps of quotation management from inquiry to completion. The calculation of orders, preparation of quotations, order confirmations, scheduling or other processes can be included.
SmartWe
Cloud-based customer relationship management / CRM
Cloud-based customer relationship management / CRM SmartWe is a cloud-based CRM platform that supports you in your daily work with simple contact management, central document storage, team calendars and lead management. The platform can be flexibly expanded and customized to individual customer needs. Digital sovereignty and security of customer data are our top priorities.
eTermin
Appointment calendar & scheduler for gym, doctor's office, restaurant or consultation
Appointment calendar & scheduler for gym, doctors office, restaurant or consultation eTermin is a smart appointment management and online appointment booking solution that can be used across many industries. Wherever appointments need to be booked and coordinated, such as in medical practices, consulting firms or photo studios, you are efficiently supported in organizing appointments. With the clear online calendar management, you can organize appointments and buffer times optimally and avoid excessive gaps. Convenient online appointment booking, including online payment, significantly reduces your administrative workload. Thanks to the comprehensive range of services, you can reduce missed appointments, increase your capacity utilization and thus your turnover and strengthe...
Scopevisio
Cloud enterprise software for the mid-market companies
Cloud enterprise software for the mid-market companies With the cloud-based Scopevisio software, you have the perfect 360° view of your company. Manage your contacts, appointments, documents and tasks on the go or at your workplace (home office or on-site at the office). Everything is always at hand and completely digital. Scopevisio offers many options for customisation.
Sage 100
The ERP software for small and medium-sized companies with individual requirements
The ERP software for small and medium-sized companies with individual requirements Increase your sales figures! Sage 100 supports successful customer acquisition and retention, professional campaign management with precise target group selection and key figures for measuring the success of campaigns. The software ensures better customer service and offers sales forecasts at the touch of a button - even when on the move. You have an overview of sales projects, customer and sales trends at all times. Turn your customer service into a profit center!...
PisaSales CRM
PisaSales CRM
PisaSales CRM The PisaSales CRM covers all requirements from the areas of marketing, sales and service. Designed for use in medium-sized and large companies, our CRM solution is one of the most powerful systems on the European market today. We offer you a highly flexible CRM standard solution that can be quickly deployed and individually adapted. 100% Made in Germany - in use worldwide!...
SALES ASSISTANT (MR.KNOW)
Your digital sales assistant
Your digital sales assistant The SALES ASSISTANT (MR.KNOW) is the perfect tool to make customer management forward-looking, transparent and efficient. Thanks to the specific customizations, this software is easy to integrate and use, with many positive effects, particularly in terms of customer loyalty.
CWA SmartProcess Complaint Management Software
Intelligent complaints management with CWA SmartProcess
Intelligent complaints management with CWA SmartProcess CWA SmartProcess helps you strengthen your customer relationships in the long term. Complaints and grievances are processed digitally, transparently, and efficiently—for fast response times and the highest quality of service. Thanks to integrated functions such as automatic email and web form processing, you can increase customer satisfaction, promote trust, and ensure long-term customer loyalty.
Microsoft Dynamics 365
MICROSOFT DYNAMICS 365 - the next generation of CRM and ERP applications
MICROSOFT DYNAMICS 365 - the next generation of CRM and ERP applications With Microsoft Dynamics 365 Sales, you manage your customers, find and nurture leads, interact with customers on social media channels, use multi-channel marketing and personalize experiences for your customers, and more. The software helps make informed decisions, helps identify customer needs, and fosters collaboration between sales and marketing.
Sta*Ware Business Navigator®
Project-oriented business software in one package - ERP-CRM-HRM-PMS-DMS-ECM-BA-BPM-QM
Project-oriented business software in one package - ERP-CRM-HRM-PMS-DMS-ECM-BA-BPM-QM Efficient customer management with Sta*Ware BusinessNavigator® CRM! Seamlessly combine marketing, sales and customer service in one system. All customer data available in real time - for optimum service and successful business transactions. Increase your customer satisfaction through targeted processes and mobile solutions.
VM Verlags-Manager ®
Crossmediale Komplett-Lösung für Medien: Anzeigen/Abo/Buch/Event
Crossmediale Komplett-Lösung für Medien: Anzeigen/Abo/Buch/Event With VM Verlags-Manager, your customers take center stage. All data is available centrally in the CRM and interactions with customers and agencies are available to the respective users. VM offers a constantly up-to-date view of profiles, customer correspondence, market data, business transactions, etc. Data from Microsoft Exchange can also be synchronized, as can e-mails from MS Outlook.
gevis ERP
industry software purchasing cooperations & affiliated groups
industry software purchasing cooperations & affiliated groups With Microsoft Dynamics NAV and Microsoft Dynamics 365, GWS offers flexible and powerful ERP platforms for your company. Combined with our industry knowledge, our organisational consulting, the unique business model and strategic partnerships, this has resulted in our market-leading industry solution gevis, which creates sustainable added value, provides you and your company with permanent innovative advantages and makes you fit for the competition.
COBUS ERP/3
Individual and powerful - COBUS ERP/3 - a modern ERP system
Individual and powerful - COBUS ERP/3 - a modern ERP system The COBUS ERP/3 customer relationship management system already contains all the essential functions for business relationships with customers. The essential CRM functions are also available offline. Whether customer file, campaign management or customer communication, everything is available in user-friendly, clearly arranged user interfaces. All communication processes with the customer can be controlled across all phases of the customer relationship with COBUS ERP/3.
BCS (Business Coordination Software)
BCS CRM – Manage and connect customer relationships centrally
BCS CRM – Manage and connect customer relationships centrally The CRM in BCS (Business Coordination Software), the ERP solution for service providers, enables centralized management of customers, contacts, and sales processes within one integrated platform. All customer-related information is directly linked to projects, offers, and services and is available at any time. This creates a seamless view from initial contact through quotation to project execution and invoicing.
show 1 to 15 (of 15 software programs)
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