Software for Customer Relationship Management (CRM) - current Market Overview

Summary of Product Features: Feature Description Dashlet Driven Home Page Users can customize home page layouts and scenarios to fit the way they work Manage all Interactions Record interactions with Leads, Contacts, Accounts, Cases, Opportunities, and Project Tasks all within the same system and filed to the proper spot for easy retrieval in the future Contact Management Manage key company contacts in a single location Account Management Company entity management and related objects such as Contacts

CRM system offer you several modules like Sales Force Automation, Project Management, Invoicing System and Marketing Tools. Throughout the years we managed to attract clients and take over important long-term projects. Our rapid development is built upon several key components that describe the Web3Box team, such as trustworthiness, knowledge and time efficiency. We can now firmly argue that our successful projects are a result of effective client communication, professionalism and exceptional project management

CRM i3 is the new breakthrough product released by Bricks Technologies Systems. This system is well equipped with all the tools to know the amount of leads generated from different sources and the leads nurtured, matured and converted into revenue to benefit its users. The core benefits of this multidimensional system can be mentioned as follows,

The CRM Software provides a platform to organize and track interaction with potential or existing clients, partners, agents and other contacts

FlowFact Universal CRM is a powerful solution boosting your company’s success, which can be flexibly adapted to your specific requirements. Integration of all areas of the company ensures directed customer management, strengthening existing customer relationships and successfully developping new ones. The fact that all staff members have access to a central data store ensures that knowledge and information is pooled, profitable customer relationships are identified and developed which increases your company’s long-term competitiveness

SMART from IIT Software Solutions Company provides a complete solution to the ITIL concept of integrating IT services with business objectives, while maximizing the return on investment. SMART ITSM includes the following integrated modules: Major Modules are: ITIL Incident Management, ITIL Request Fulfillment, ITIL Problem Management, ITIL Configuration Management, ITIL Change Management, ITIL Release Management, Service Level Management, Knowledge Management, Survey Management Special Features are: Multi Channel Call logging (Web Portal/Phone/Fax/Email/MOM Alerts)

EsInsights helps in maintaining a lasting relationship with your customers by getting important information towards improving your services and products. With esInsights you no longer have to suspect what your customers want and what are their interests as you can create perfectly targeted campaigns knowing their interests, desires or complaints through access to their feedbacks. Create & Send Professional Surveys Quick and easy process of creating complex although fully customizable surveys that can be sent to specific client segments

If your company is using salesmen in direct contact with customers / investors DARGO Business Contact Manager can raise your effectiveness in reaching the goals. In some cases, information gathering is rather costly. Also, if in the moment of need you and your colleagues do not use the gathered information for it is: forgotten, hard to find, not available to the person who needs itunnecessary additional costs appear and business opportunity is very often lost. Resulting damage can be substantial

Targenio (formerly Sorry Software) as a customer service SOA standard software is geared toward supporting all customer service processes, such as enquiries, claims and complaints, selfservice, ideas and suggestions, etc. It helps customer service reps, in particular in volume-focused businesses, to handle customer contacts efficiently while at the same time meeting the high quality standards required by brand propositions and internal quality requirements. A certified SAP integration solution is available (powered by SAP NetWeaver)

HamiltonSFA is based on modern, state-of-the-art technologies. Its main purpose is to provide mobile users with valuable CRM information till now accessible only to the local users and provide enterprise systems (both ERP or CRM) with required data from the field. Customers - the system contains all the necessary data about customers, which the system user works with. Products - basic and additional information about product, complex discount system, alternative product marking etc. Activities - automatically records activities performed toward the customer - visit, phone call, presentation

We believe that every business is different so does the need enterprise application. By building a software framework which allows enterprise applications to be tailored, we have build a range of products and prototypes to suite your need. Enterprise and Financial Management, Extended Accounting and Tax Handling, Inventory and Material Management, Sales, Marketing and Customer Management, Support and Services Management, Content Management

De professionele gids - email reference Belgium 100,000 companies in 900 classifications incl. employees, email + homepage. Unlimited exporting capabilities with 5,000 records at a time!

FileFinder Anywhere is the latest generation of the FileFinder Executive Recruiting platform, a powerful, and yet easy to use, combination of database, project management, web research and CRM tools, designed specifically for executive recruiters. With the development of FileFinder Anywhere, the Executive Search System for the post-PC era, it is now possible for users to access one database via four platforms – Desktop, Mobile, Browser and Outlook –anywhere, anytime. Key features include: Available wherever and whenever you need it

Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse relevant content and articles to meet their demand for information about your products and services. Each system comes with easy to use administration and moderation tools to customize, manage and grow an engaging platform that saves your business time and resources by reducing duplicate inquiries

MindUp contentDetection® is a technique to allow contextual advertising on web pages. By crawling the pages on which banners reside and detecting the topic of the page it allows to generate banners with high relevance to the surfer. This leads to high click rates and conversion making such banners to a success for the publisher as well as the advertiser. Because affiliates do not need to optimise banners by themselves, integration is easy and together with the high revenue potential leads to a high percentage of webmasters using this type of banners compared to banners of other advertisers

360° Enterprise Information Management - with links to existing applications such as merchandise information systems. All the information recorded in the company is passed on to the Xbs Client, where it is archived and managed – and any information you need can be retrieved quickly from any workstation. Just imagine what it would be like to have all the information you need within reach at any time, in any place... The Xbs Client is the perfect solution for small and medium-sized operations in all sectors

The software That Works For YOUR Business! Get growing – with affordable, scalable billing software for any business. Find innovative ways to manage customers data, communicate with customer, know your business cash-flow, net-worth, send invoice to customer Hassle-free with single click payment reminder, payment confirmations & get paid online integrated with payment gateways

IT IS mobile (former: IT IS mobiligence) IT IS mobile is an extremely flexible solution for ERP off-line access. Business data from Microsoft Dynamics NAV are now available everywhere, so you always have the actual customer data, product descriptions and inventory with you. Especially the field sales team will benefit from this solution as they can modify all data while being on the road. Back in the office or back online a simple synchronization task updates the central information at the NAV back-end system

IT IS active 2013 for NAV - Build strong networks between the staff, and business partners and vendors to run your business with more efficiency. IT IS active 2013 is your foundation to create beautiful intranet as well as extranet portals with Microsoft SharePoint combined with business data from Dynamics NAV/AX. Benefit from rich functionality such as Matrix web parts for financial accounting and time entries, fault tolerant and combined SharePoint search and global search from NAV, SharePoint libraries with NAV contents automatically document creation with information from NAV and much more functionality

The FlowFact Real estate application is a powerful CRM solution designed to boost your company’s success, which can be flexibly adapted to your specific requirements. Integrating all corporate divisions allows targeted customer management, strengthening existing customer relationships and successfully building new ones. Central access to a shared data store for all staff and departments pools knowledge, helping you to identify and develop profitable customer relationships and increase your company’s competitiveness in the long term