"Process monitoring" refers to the ongoing process of monitoring and controlling business processes within an organization. The goal is to ensure that processes run efficiently, achieve defined objectives, and deviations or problems can be detected and addressed in a timely manner.
Typical functions of software in the area of process monitoring could include:
Real-time Monitoring: The software allows for real-time monitoring of processes to track current status and progress.
Metrics and Dashboards: It provides features for capturing and displaying key performance indicators (KPIs) and creating dashboards to capture the status and performance of processes at a glance.
Alerts and Notifications: The software can set up alerts and notifications to inform users of deviations from defined process parameters or performance metrics.
Examples of process monitoring include: