"Online Banking" refers to the conducting of banking activities over the internet. This allows customers to utilize various banking services and financial transactions online, without the need to visit a bank branch in person.
Typical functions of software in the "Online Banking" area include:
Account Inquiry: Checking current account balances and transaction history.
Transfers: Making money transfers between own accounts or to other bank accounts.
Bill Payments: Paying bills for services such as electricity, water, telephone, etc.
Account Management: Managing bank accounts, including changing contact information, passwords, and notification settings.
Customer Service Interaction: Ability to communicate with the bank's customer service through the online banking portal, such as via chat or messaging.
Security Features: Setting up security features like two-factor authentication to ensure transaction security.
Mobile App Integration: Integration with mobile banking apps for accessing online banking services on mobile devices.