"Reservation management" refers to the process of managing reservations for resources, services, or facilities. This can occur in various industries and contexts, including hotels, restaurants, event venues, flight bookings, car rentals, sports facilities, and more. The main goal of reservation management is to ensure that customers or users have access to the desired resources or services by allowing them to make and manage reservations.
Typical functions of software in the area of "reservation management" could include:
Reservation creation: Ability for customers or users to create reservations for desired dates, times, or facilities.
Calendar management: Managing a calendar with availability dates for resources or facilities to avoid conflicts and enable bookings.
Booking confirmation: Automatically sending booking confirmations to customers or users upon completing a reservation.
Booking modification management: Ability for customers or users to modify or cancel existing reservations as needed.
Payment processing: Integration of payment methods for handling reservations, including online payments, prepayments, or deposits.
Overbooking management: Managing situations where more reservations have been made than available, and handling overbookings or conflicts.