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Software for IT service providers - current market overview

This market overview presents a comprehensive list of industry software, ERP solutions, and tools tailored specifically to the needs of IT service providers of all sizes, from small system integrators to larger service providers. The software typically supports core processes like project and order management, IT service management (ITSM), help desk and ticketing systems, resource planning, as well as time tracking and billing.

The solutions often include additional features such as a CRM, contract and license management, functions for documentation and knowledge management, and an integrated finance and reporting module. Many systems for IT service providers also offer interfaces to monitoring and security tools, support asset and patch management, and enable the automation of recurring service tasks. Cloud integration, remote support functions, and collaboration tools help to make IT services efficient and transparent.

Are you looking for a software for IT service providers?
show 1 to 7 (of 7 software programs)
Asset.Desk
Inventory, asset and lifecycle management, licence and contract management and much more.
Inventory, asset and lifecycle management, licence and contract management and much more. Management and documentation of all hardware and software assets over their entire life cycle. Linked to contracts, costs, allocation to locations, departments and cost centres, it is the basis for IT operations, planning, controlling and purchasing. Enables the inventory of virtual environments such as vCenter and Hyper-V and allows the hardware and software of the data centre to be managed. Since 2019, Asset.Desk also provides an overview of cloud usage and costs. One of the few SAM tools certified by KPMG since 2015. Allows mobile support of the processes of acquisition, goods receipt, inventory, IT operations and disposal. Interfaces based on REST services allow integration into any corporate environment, e.g. with ERP and helpdesk or similar systems. Asset.Desk makes inventory possible with barcode or RFID.
PROJEKTA
Project Software - ERP for Service Providers
Collaborate digitally, move more. Powerful for large projects and lean for small ones. PROJEKTA gives you an overview and transparency. From planning to realization to follow-up - in all project phases you have insight into the current project status at any time. Create offers, organize your documents, benefit from the simple and automatically controlled process flows for your projects. The billing of hours and lump sum orders is simplified with the billing module.
CURSOR-CRM
CURSOR-CRM - Quickly ready to go. Flexibly expandable.
CURSOR-CRM - Quickly ready to go. Flexibly expandable. You want to inspire your customers, optimize your business processes and turn prospects into satisfied regular customers? Then CURSOR-CRM is your solution for a target-oriented and effective customer and process management. With CURSOR-CRM, CURSOR offers you a comprehensive and powerful solution that can be flexibly adapted to your company's needs. Integrations of other IT solutions create a transparent and uniform working environment.
TOPIX ERP
A powerful ERP with integrated CRM
A powerful ERP with integrated CRM TOPIX is a sector-neutral, modular and scalable ERP system for both MAC OS and Windows. With two product lines (professional and enterprise), TOPIX covers the entire range of business solutions for sole traders and larger companies with several hundred employees. Due to the wide range of modules, TOPIX can provide a particularly large scope of services. TOPIX is constantly being expanded and adapted to legal changes. An access protection system regulates user access to program areas and functions.
WEST System©
WEST System© as an integrated complete system for services, industry and trade
WEST System© as an integrated complete system for services, industry and trade WEST System© is a complete solution for services, industry and trade with extensive functions. It includes sales, materials management, purchasing, production, projects, financial controlling and human resources. The central services contain the system core and the basic software, data management and message distribution. Sales offers you options for marketing, sales and customer order processing. Production consists of production planning and control as well as an extended workbench ...
CAS IT Services
Complete CRM solution for acquisition, consulting, project planning, support and software
Complete CRM solution for acquisition, consulting, project planning, support and software CAS IT Services, the complete CRM solution for software manufacturers and IT service providers, provides cross-departmental support for acquisition, customer consulting, project planning, support and software marketing. It is based on CAS genesisWorld, the award-winning and leading CRM solution for SMEs. Benefit from simple and efficient processes, direct communication and smooth collaboration within the company.
PisaSales CRM
PisaSales CRM
PisaSales CRM The PisaSales CRM covers all requirements from the areas of marketing, sales and service. Designed for use in medium-sized and large companies, our CRM solution is one of the most powerful systems on the European market today. We offer you a highly flexible CRM standard solution that can be quickly deployed and individually adapted. 100% Made in Germany - in use worldwide!...
show 1 to 7 (of 7 software programs)
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