Software > IT projects > Service provider seeks sales software including telemarketing

Service provider seeks sales software including telemarketing

IT project from: service company (building cleaning, temporary work) (Germany)Project no. 24/3284: finished
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We are a thriving service company (building cleaning, temporary work) based in northern Germany and are looking for sales software including telemarketing.

The software should meet the following requirements, among others:

  • Address management
  • Notes
  • Outgoing and incoming phone calls
  • Sending emails
  • Analysis of phone calls and duration
  • Virtual telephone system

Four to ten software workstations are planned, initially four. The company works with MS Windows systems.

The software should have the following functions.

Necessary:
8D report
Acquisition management
Address and contact lists
Address management
Call center functions
Contact planner
Lead management
Report management
Sales functions

Based on the specific requirements, the following solutions can be considered:

Sunrise Software Relations
Customer Relationship Management
CURSOR-CRM
Customer Relationship Management
Dialfire - Outbound Callcenter Software
Call Center
PisaSales CRM
Customer Relationship Management
MService
Maintenance Management, CMMS

Project statistics

Quantity
Researched solutions 32
Selected potentially relevant solutions (of which published) 12 (5)
Sent e-mails (questions, queries) and telephone calls 83
E-mails received from vendors 11
Direct responses to the IT project 3
Responses classified as relevant 6

Contact the searcher:

The IT project has already been closed.

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