What is meant by Sales functions?
The term "sales functions" refers to the various tasks and processes involved in a company's sales operations to sell products or services to customers. These functions include managing customer relationships, tracking sales opportunities, planning and implementing sales strategies, and analyzing sales data.
Typical software functions in the area of "sales functions":
- Customer Relationship Management (CRM): Managing customer information and interactions.
- Opportunity Management: Tracking and managing leads and sales opportunities.
- Quotation Management: Automated creation and management of quotes.
- Order Management: Processing and tracking customer orders.
- Pipeline Management: Overview and management of the sales pipeline.
- Sales Forecasting: Creating sales forecasts based on current data.
- Reporting and Analysis: Generating reports and analyses on sales performance.
- Commission Management: Managing and calculating sales commissions.
- Sales Communication: Supporting communication and collaboration within the sales team.
- Mobility: Access to sales data and tools from mobile devices.
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