We develop, produce, and distribute measuring instruments worldwide. We work in a B2B environment. On the one hand, we have end customers and, on the other, general contractors (distributors) who integrate our systems into their machines. We are always in contact with the end customer. We are looking for a CRM system that essentially includes all the important tools that a CRM system must provide:
Ten software workstations are required.
| Quantity | |
|---|---|
| Researched solutions | 26 |
| Selected potentially relevant solutions (of which published) | 20 (6) |
| Sent e-mails (questions, queries) and telephone calls | 80 |
| E-mails received from vendors | 29 |
| Direct responses to the IT project | 1 |
| Responses classified as relevant | 11 |