SoftGuide > Functions / Modules Designation > Service field operations

Service field operations

What is meant by Service field operations?

Service field operations refer to the department of a company responsible for providing on-site services, repairs, maintenance, or installations to customers. These teams typically work outside the company's premises and visit customers at their locations to troubleshoot technical issues, install products, or offer general servicing. The service field operations play a crucial role in customer satisfaction and retention.

Typical functions of software in the area of "Service field operations" can include:

  1. Scheduling and dispatching of field service appointments.
  2. Management of service orders, assignments, and work hours.
  3. Provision of route optimization for field service technicians.
  4. Capture of service reports and work logs on-site.
  5. Integration of real-time communication and updates between headquarters and field service.
  6. Generation of invoices and quotes directly on-site at the customer's location.
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The function / module Service field operations belongs to:

Interfaces

field service management

Software solutions with function or module Service field operations:

audius.CRM Mobile Service – Field Service Management
The comprehensive solution for technical field service based on Microsoft Dynamics 365
authensis ACHAT
authensis ACHAT
 
 
 
 
 
 
Smarte Software für exzellenten Kundendialog
SAMA
SAMA
 
 
 
 
 
 
Maintenance software for planning, controlling and analyzing your workflows
SmartWe
SmartWe
 
 
 
 
 
 
Cloud-based customer relationship management / CRM
TOM
TOM
 
 
 
 
 
 
Software for maintenance, servicing & facility management
SALES ASSISTANT (MR.KNOW)
Your digital sales representative and consultant
adiutaByte
adiutaByte
 
 
 
 
 
 
Route, duty and deployment planning with artificial intelligence
audius:Energy for power engineering companies
Solution for sale, customer service, planning, installation of power generation products
GEBRA-Suite
GEBRA-Suite
 
 
 
 
 
 
Customized business applications with flexible modules
Show all 23 programs with Service field operations