SoftGuide > Functions / Modules Designation > Service calls

Service calls

What is meant by Service calls?

"Service deployments" refers to scheduled assignments or appointments where service technicians or employees travel to customer locations to perform maintenance, repair, or installation services.

Typical features of software in the "service deployments" area could include:

  1. Appointment scheduling and management: The software enables efficient planning and organization of service deployments by allowing appointments to be assigned, modified, and coordinated.

  2. Deployment assignment: The software assigns service orders to the appropriate technicians or employees based on their skills, availability, and locations.

  3. Route optimization: The software automatically calculates optimal routes for service technicians to save time and costs and maximize efficiency.

  4. Customer and order management: The software enables the management of customer data as well as order details such as the type of service required, history, and priority.

  5. Communication and notifications: The software facilitates communication between service technicians, dispatchers, and customers through notifications about appointment changes, order details, and status updates.

  6. Deployment reports and documentation: The software allows service technicians to create reports on work performed, upload photos, and capture customer signatures.

  7. Integration with other systems: The software seamlessly integrates with other enterprise systems such as CRM, ERP, or accounting to keep data synchronized and optimize workflows.

  8. Analysis and reporting: The software provides analysis tools and reporting features to monitor performance metrics, identify bottlenecks, and continuously improve processes.

 

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The function / module Service calls belongs to:

Route planning

Repairs

Software solutions with function or module Service calls:

DELECO® IMS - Software for maintenance
Maintenance planning and control software
som.glas
som.glas
 
 
 
 
 
 
Software for glaziers, glazieries, glass trade and glass construction.
GS-Service
GS-Service
 
 
 
 
 
 
Software for adaptive and strategic maintenance solutions (IPS,mobile system)
technische Dokumentation und Instandhaltung
SERVICE ASSISTANT (MR.KNOW)
Your digital employee in service management
TOM
TOM
 
 
 
 
 
 
Software for maintenance, servicing & facility management
ProSeS - Maintenance
 
 
 
 
 
 
Manage maintenance and service intervals for machines, tools, operating equipment
DIVA®
DIVA®
 
 
 
 
 
 
Maintenance software for your economic success
EasyTec
EasyTec
 
 
 
 
 
 
EasyTec Software GmbH offers business solutions and IT services at the highest level,
Show all 31 programs with Service calls