SoftGuide > Functions / Modules Designation > Service orders
Service orders

Service orders

What is meant by Service orders?

"Service orders" refer to requests or orders from customers or users for services, maintenance, or repairs. These orders may include various types of services such as installations, inspections, repairs, or technical support.

Typical features of software in the "service orders" area include:

  1. Order capture: The software allows customers or users to capture service requests or orders and provide all relevant information such as the type of service, desired dates, and contact details.

  2. Order assignment: The software automatically or manually assigns service orders to appropriate technicians or service personnel based on their skills, availabilities, and locations.

  3. Scheduling and dispatching: The software supports the planning and coordination of service visits by managing appointments, planning routes, and considering the availability of resources such as technicians, spare parts, or tools.

  4. Mobile support: The software provides mobile applications or features that allow technicians in the field to manage service orders, make status updates, record working hours, and generate reports.

  5. Communication and notifications: The software facilitates communication between customers, technicians, and service personnel through automatic notifications about appointment confirmations, changes, or delays.

  6. Order tracking and reporting: The software enables real-time tracking of the status of service orders and provides reports on execution times, customer satisfaction, and performance metrics.

 

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The function / module Service orders belongs to:

Order management

Repairs

Software solutions with function or module Service orders:

v.Soft
v.Soft
 
 
 
 
 
 
ERP software for retailers and service providers
GEBRA-Suite
GEBRA-Suite
 
 
 
 
 
 
Customized business applications with flexible modules
TOPIX ERP
TOPIX ERP
 
 
 
 
 
 
A powerful ERP with integrated CRM
ProSeS - Maintenance
 
 
 
 
 
 
Manage maintenance and service intervals for machines, tools, operating equipment
SOG ERP, WMS und E-Shop
SOG ERP, WMS und E-Shop
audius:RealEstate
audius:RealEstate
 
 
 
 
 
 
Component for real estate development, sales and management
unitop ERP Trade
unitop ERP Trade
 
 
 
 
 
 
The industry solution for wholesale and distance selling
OTEC --   ERP / PPS Software for Surface Finishing Technologies
OTEC - The powerful Software System for all Surface Finishing Techniques
TOPIX Financial Accounting
Powerful accounting software for SMEs
EcholoN Service Management Suite
EcholoN - holistic service management
Show all 61 programs with Service orders