What is meant by Work order management?
"Work order management" refers to the organization and management of work orders or work requests within a company or organization. This typically includes assigning tasks to employees, tracking progress, prioritizing tasks, and ensuring efficient execution.
Typical functions of software in the "work order management" area are:
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Assignment:
- Assigning work orders to employees based on their skills, availability, and responsibilities.
- Providing clear instructions and task descriptions to the assigned employees.
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Prioritization:
- Prioritizing work orders based on their urgency, importance, and other relevant criteria.
- Ensuring that critical tasks are prioritized and completed on time.
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Progress Tracking:
- Monitoring the progress of work order execution through regular updates and status reports.
- Identifying delays or bottlenecks and taking actions to resolve these issues.
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Resource Management:
- Managing resources such as labor, materials, and equipment to ensure they are effectively utilized.
- Planning and allocating resources according to the requirements of the work orders.