What is meant by Wireless ordering?
The term "wireless ordering" refers to the wireless capture and transmission of orders in hospitality businesses via mobile devices like handhelds or tablets. This technology allows service staff to take orders directly at the table and immediately send them to the kitchen or bar without the need for a fixed point-of-sale system. This improves efficiency and reduces wait times.
Typical software functions in the area of "wireless ordering":
- Mobile Order Entry: Orders can be entered directly via a mobile device and transmitted to the point-of-sale system.
- Instant Transmission to Kitchen or Bar: Orders are sent in real time to the appropriate stations (kitchen, bar), speeding up preparation times.
- Combined Order and Payment Functionality: Enables both order entry and payment processing via the mobile device.
- Item and Table Management: Overview of current orders per table and easy editing or adjustment of orders.
- Item Availability: Real-time information on the availability of food and drinks displayed on the mobile device.
- Offline Functionality: Allows orders to be taken even without an active internet connection, with synchronization happening later.
- Integrated Tip Functionality: The ability to record and process tips directly when using wireless ordering.