Flipdish

What is Flipdish?

Flipdish is an all-in-one restaurant management platform designed to help restaurants, takeaways, quick-service businesses and growing hospitality groups manage orders, payments, menus, customers and day-to-day operations from one connected environment. The platform combines a cloud-based point of sale system with online ordering, branded websites and mobile apps, self-service kiosks, kitchen display screens, delivery management, loyalty, marketing and reporting. This connected approach helps reduce duplicate work, centralise sales channels and give operators a clearer view of what is happening across the business.

With Flipdish POS, teams can manage in-store, direct online and supported marketplace orders in one place. Menus, pricing and availability can be managed centrally, while integrated payments support fast checkout across different ordering scenarios. Restaurants can also use handheld POS devices for tableside ordering and payment, self-service kiosks to reduce queues, QR order and pay for dine-in service, and kitchen display screens to improve order visibility and preparation accuracy.

Key benefits of Flipdish

• Unified restaurant operations: Bring POS, online ordering, marketplace orders, menus, payments, staff workflows and reporting together in one platform.
• More direct customer relationships: Use branded websites and mobile apps to accept direct orders while building your own customer database.
• Faster service: Support counter, tableside, kiosk, QR and online ordering while routing orders into the kitchen workflow.
• Customer retention: Create loyalty campaigns, vouchers, discounts and targeted marketing activities to encourage repeat business.
• Real-time visibility: Monitor sales, inventory, staff performance and multiple locations through centralised reporting.

Highlights and important features

• Cloud-based restaurant POS for orders, payments, menus and staff operations
• Direct online ordering through branded, responsive restaurant websites
• Branded iOS and Android customer ordering apps
• Self-service kiosk software with integrated payment options
• Kitchen Display System for clear, real-time order handling
• Marketplace order management for supported third-party delivery platforms
• Inventory management, supplier management and purchase order support
• Driver tracking and integrated last-mile delivery options
• Multi-location reporting, custom reports and real-time business insights
• Loyalty programmes, vouchers, discounts and automated retention campaigns
• Digital signage and order status displays
• AI-powered tools for phone ordering, menu optimisation, marketing and forecasting
• User permissions, staff rotas, schedules and holiday tracking
• Health and food safety tools, including alerts and allergen information management
• REST API and integrations for connecting Flipdish with other restaurant technology

A connected platform for restaurant growth

Flipdish is particularly suitable for operators that want to simplify a fragmented technology setup and manage more customer touchpoints from a single system. Whether you run one location or a growing chain, the platform can support direct ordering, in-store service, delivery, customer retention and operational reporting without forcing teams to switch constantly between separate tools. AI capabilities can further automate repetitive work, assist with demand forecasting and help restaurants capture orders that might otherwise be missed.

If you are looking for a restaurant platform that combines operational control with tools for increasing direct sales and repeat orders, Flipdish provides a broad, integrated feature set. Contact the provider to discuss your locations, ordering channels, existing integrations and preferred hardware setup, and to determine which Flipdish configuration best fits your business.