Harbortouch POS

What is Harbortouch POS?

Harbortouch POS is a comprehensive point of sale solution designed to help restaurants, bars, quick-service businesses, delivery operations and retailers manage everyday sales and operational processes from one integrated environment. We combine purpose-built POS hardware with industry-specific software, payment processing, reporting and business management capabilities. Depending on your business requirements, Harbortouch provides solutions tailored to hospitality, retail and QSR or delivery environments.

The system supports much more than basic checkout. Businesses can process cash, checks, credit cards and debit cards, manage products or menu items, monitor sales, track employees and access detailed reports. Retail users can also manage inventory, suppliers and purchase orders, while restaurant users benefit from table tracking, flexible menu configuration, order management, gratuities, discounts and reservation functions.

Highlights of Harbortouch POS

• Industry-specific POS functionality: Dedicated capabilities are available for restaurants, bars, quick-service operations, delivery businesses and retail stores.
• Integrated payment processing: Accept cash, checks and major electronic payment methods, including credit and debit cards as well as supported contactless payment technologies.
• Cloud-based business management: Lighthouse provides remote access to POS reports and selected management functions through an Internet-connected computer.
• Hybrid system architecture: Harbortouch combines cloud-based reporting and backup capabilities with local POS operation, helping the system continue core operations even if the Internet connection is interrupted.
• Comprehensive reporting: Sales, financial, labor, product, customer, inventory and auditing reports provide useful insights into business performance.
• Employee management: Integrated time tracking, employee records, security levels and performance information help managers supervise staff more efficiently.

Restaurant and hospitality features

For hospitality businesses, Harbortouch POS supports detailed order entry and ticket management. Staff can transfer tickets, change tables, split checks, adjust quantities, manage taxes and gratuities and repeat previously ordered items. Menus can be configured with categories, choice sets and modifiers, while flexible pricing helps restaurants manage coupons, discounts, happy hours and other time-based promotions.

Table tracking shows which tables are occupied or available, while online reservations can be managed together with manually entered reservations. Tableside ordering allows servers to enter orders from compatible mobile devices and send them directly to the kitchen or bar. Online ordering can also be synchronized with the existing POS menu. QSR and delivery businesses gain additional functions such as driver assignment, delivery dashboards, customer histories, caller ID integration and route or direction support.

Retail management and inventory control

Retail businesses can automatically track stock levels after importing or creating their product database. Harbortouch POS supports product attributes, supplier management and purchase order creation directly from the POS environment. Customer records can store purchasing history and contact information, helping businesses identify valuable customers and support loyalty initiatives. Flexible pricing, discounts, employee commissions, barcode-supported checkout and integrated payments further streamline daily retail operations.

Reporting and remote management with Lighthouse

The Lighthouse platform extends the POS with cloud-based reporting and remote management. Authorized users can review sales and inventory information, track labor, manage employees and update menu items or products remotely. Depending on the configured solution, reports can cover sales, payment types, discounts, voids, labor, product performance, customers and inventory. This gives managers a convenient way to monitor operations without remaining tied to the physical POS location.

Harbortouch POS is therefore suited to businesses that want to combine checkout, payments and operational management within a single POS environment. Contact us to discuss your business type, required functionality and the Harbortouch configuration that best fits your daily workflows.