The term "digital receipt" refers to the electronic version of a traditional paper receipt, generated during a purchase transaction in either physical or online retail environments. A digital receipt allows for efficient, paperless, and legally compliant documentation of transaction data. The goal is to promote sustainability, automate processes, and offer customers a convenient, often app- or cloud-based solution for receipt storage and retrieval.
Digital Receipt Generation: Automatic creation of an electronic receipt upon payment completion.
Receipt Delivery: Sending the receipt via email, QR code, SMS, mobile app, or customer account.
POS System Integration: Seamless connection with existing point-of-sale and ERP systems.
Receipt Archiving & Management: Secure, GDPR-compliant cloud or account-based storage of receipts.
Receipt Search & Filtering: Enabling easy search and categorization of receipts by date, location, or product.
Customer Assignment & Loyalty Integration: Linking receipts to customer profiles for loyalty programs or personalized offers.
Accounting & Tax Compliance: Support for transferring receipt data to accounting or tax software in line with legal requirements.
Sustainability Reporting: Tracking of saved paper receipts for documenting environmental metrics.
A retail store sends the receipt via QR code to the customer’s smartphone instead of printing paper.
A supermarket connects digital receipts to its loyalty program so that receipts are automatically stored in the customer's account.
A hair salon emails digital receipts to simplify customer service and internal bookkeeping.
A restaurant uses POS software with digital receipt functionality to meet tax compliance electronically.
An organic grocery store incorporates digital receipts into its sustainability efforts to reduce paper waste.