What is meant by Special cases?
The term "special cases" refers to specific situations or conditions that deviate from the usual processes or workflows. These cases often require special consideration or specific measures to ensure that the requirements or expectations are met. In software development and process management, special cases can include particular customer requests, deviations from standard procedures, or unforeseen circumstances.
Typical software functions in the area of "special cases":
- Recording Special Cases: Ability to document and manage specific deviations or special cases within the process.
- Workflow Adjustments: Modifications to processes or workflows to accommodate the requirements of special cases.
- Notification Systems: Automated alerts or notifications triggered by the occurrence of a special case to inform relevant parties.
- Reporting: Generating reports that document and analyze special cases and their handling.
- Process Optimization: Identifying improvement opportunities based on the analysis of special cases to prevent similar issues in the future.
- Integration of Solutions: Capabilities to integrate specific solutions or adaptations that address the requirements of the special case.
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