"Release management" refers to the process of controlling and managing approvals or releases for specific actions, documents, projects, or resources within an organization. This includes assigning responsibilities, reviewing requests, escalating tasks, and tracking release status to ensure that the right individuals receive the necessary approvals and that processes are efficiently managed.
Typical features of software in the area of "release management" include:
User and role management: Management of user accounts and assignment of roles and permissions for the release process.
Request submission: Submission of requests for approval or release for specific actions or documents.
Workflow definition: Definition of release workflows, including required steps, responsibilities, and escalation mechanisms.
Approval process: Automated or manual approval of requests by authorized individuals based on defined criteria.
Escalation: Automatic escalation of requests that take too long or are not processed to higher authorities or alternative responsibilities.
Status tracking: Tracking the release status of requests, including notifications of changes or delays.
Audit trail: Logging of all actions in the release process to ensure a transparent and traceable history.