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Search result for "call center"

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show 1 to 20 (of 68 software programs)
Dialfire - Outbound Callcenter Software
In an instant your browser turns into a fully functional Outbound Call Center
In an instant your browser turns into a fully functional Outbound Call Center Dialfire is a complete call center platform for outbound and inbound phone campaigns from the cloud. In addition to a powerful predictive dialer, support for multi-level campaigns and personalizable statistics in real time, it also includes features such as call recordings, wallboard, listening function, email and SMS sending, and much more. Ready to use immediately after registration - no setup costs or monthly fees.
GANTTPLAN APS - optimization-based detailed planning/production control center
GANTTPLAN - the intelligent Advanced Planning and Scheduling System as a perfect add-on to
GANTTPLAN - the intelligent Advanced Planning and Scheduling System as a perfect add-on to Since challenges such as delivery bottlenecks, shortage of skilled personnel and material flow problems have been dominating the daily business of industry, efficiency and transparency of business processes have been a basic prerequisite for competitiveness. The Advanced Planning and Scheduling (APS) System GANTTPLAN enables manufacturing-related companies in various industries to use software-supported, optimization-based planning with shorter delivery times, smooth order throughput and cost optimization. The solution can be used both autonomously and in conjunction with ERP and MES systems and can run on IoT platforms.
SERVICE ASSISTANT (MR.KNOW)
From assistant to digital worker
From assistant to digital worker MR.KNOW - SERVICE ASSISTANT for automated processes in the service portal...
HEINZELMANN Service.Desk
Helpdesk-Software / IT-Service-Management-Software
Helpdesk-Software / IT-Service-Management-Software Ticket System, Helpdesk, Servicedesk, Full-Service-Management, Incident- und Problem-Management. Neben dem Ticketersteller erfasst das System auch den Zeitpunkt der Erstellung, Personalien, Prioritätsstufe/Dringlichkeit, Problembeschreibung und eine Übersicht bisheriger Bearbeiter. Hohe Prozessindividualisierung, ein hoher Individualisierungsgrad und eine strukturierte und intuitive Benutzeroberfläche sind Kernkompetenzen. Service Level Agreements können abgebildet werden. Eingangskanäle sind: Self-Service-Portal, E-Mail Schnittstelle oder Call In Support. Self-Hosting oder SaaS sind möglich. Der Funktionsumfang ist bei Veränderungen anpassbar. Auch als App.
EcholoN Service Management Suite
EcholoN - holistic service management
EcholoN - holistic service management EcholoN - From practice for practice - Whether for the help desk, service desk, incident, facility and asset management or IT SM in accordance with ITIL - EcholoN covers all processes for service, support and customer care as a central, process-based service management platform. Required functions and processes can be served from the standard or adapted to specific requirements. From simple mask customization to individual process design: EcholoN offers the possibility to do this without programming.
FLINTEC IT - Voice dialog system and voice portal
Centralization and automation of customer service processes by telephone
Centralization and automation of customer service processes by telephone Flintec automates customer service processes with the help of voice-controlled telephony solutions. Central function of the speech dialog system: automatic telephone reception for incoming calls and pre-qualification of the request. Depending on the customer-specific configuration, calls can be forwarded to the right contact person, a voice mail can be recorded or a seat reservation for the next visit to the cinema can be made.
everlean
Digitales Lean Management
What is everlean? everlean helps companies to continuously become even better., Everyone in the company can easily document ideas or hints. Be it a suggestion to improve a process to save a lot of time and money or just the hint that a light bulb needs to be changed - nothing gets lost anymore., Thanks to the transparent presentation of ideas, everyone knows immediately what has been submitted and, above all, what has already been implemented. No one has to wait long for feedback and communication is greatly simplified ...
Process Simulator
Process Simulator makes it easy to simulate processes, workflows and value streams
Process Simulator makes it easy to simulate processes, workflows and value streams Use Process Simulator for process simulation and material flow simulation. Visualize, analyze and optimize your processes in the familiar environment of Microsoft Visio. Process Simulator helps you to identify bottlenecks, overcapacities and vulnerabilities in your processes and to validate approaches without risk. The program includes functions for process optimization, value stream analysis & design, production an logistics...
TOPIX CRM
The CRM for successful selling
The CRM for successful selling TOPIX supports all marketing and sales activities, as well as all customer- and supplier-oriented business processes. With the comprehensive address and contact person management, you can access and enter all company and personal data from anywhere, even while on the road. With a smartphone, you always have direct access to all important data.
GFOS.Smart Manufacturing
Process Optimization and Cost Reduction with Modular MES Software
Process Optimization and Cost Reduction with Modular MES Software From production data acquisition to maintenance and detailed planning: with GFOS.Smart Manufacturing, we support customers on their way to Industry 4.0. The system collects and visualizes all relevant operating, machine and process data in real time. Information on the status of production equipment or orders can be called up transparently in the central system at any time, relieving employees of routine tasks.
SAMA
Maintenance software for planning, controlling and analyzing your workflows
Maintenance software for planning, controlling and analyzing your workflows SAMA Maintenance Management supports transparent planning, scheduling, monitoring, feedback and evaluation, including fault management and multi-warehouse management. The software creates plant transparency, provides an overview of spare parts availability and offers administrative relief with high data security and central information provision. Numerous functions and additional modules such as document management and interfaces to SAP, GIS, control center, etc. are available.
PisaSales CRM
PisaSales CRM
PisaSales CRM The PisaSales CRM covers all requirements from the areas of marketing, sales and service. Designed for use in medium-sized and large companies, our CRM solution is one of the most powerful systems on the European market today. We offer you a highly flexible CRM standard solution that can be quickly deployed and individually adapted. 100% Made in Germany - in use worldwide!...
PROJEKTA
Project Software - ERP for Service Providers
Project Software - ERP for Service Providers Collaborate digitally, move more. Powerful for large projects and lean for small ones. PROJEKTA gives you an overview and transparency. From planning to realization to follow-up - in all project phases you have insight into the current project status at any time. Create offers, organize your documents, benefit from the simple and automatically controlled process flows for your projects. The billing of hours and lump sum orders is simplified with the billing module.
CURSOR-CRM
CURSOR-CRM - Quickly ready to go. Flexibly expandable.
CURSOR-CRM - Quickly ready to go. Flexibly expandable. You want to inspire your customers, optimize your business processes and turn prospects into satisfied regular customers? Then CURSOR-CRM is your solution for a target-oriented and effective customer and process management. With CURSOR-CRM, CURSOR offers you a comprehensive and powerful solution that can be flexibly adapted to your company's needs. Integrations of other IT solutions create a transparent and uniform working environment.
TOPIX ERP
A powerful ERP with integrated CRM
A powerful ERP with integrated CRM TOPIX is a sector-neutral, modular and scalable ERP system for both MAC OS and Windows. With two product lines (professional and enterprise), TOPIX covers the entire range of business solutions for sole traders and larger companies with several hundred employees. Due to the wide range of modules, TOPIX can provide a particularly large scope of services. TOPIX is constantly being expanded and adapted to legal changes. An access protection system regulates user access to program areas and functions.
SALES ASSISTANT (MR.KNOW)
Your digital sales assistant
Your digital sales assistant MR.KNOW - SALES ASSISTANT is your digital sales representative. It is customized for you, offering optimal adaptation to your business model and products. MR.KNOW - SALES ASSISTANT guides your customers through the ordering process—from consultation to payment—and takes care of acquiring new customers.
ADRESS PLUS
Customer management with a system - GDPR-compliant
Customer management with a system - GDPR-compliant Significantly increase your sales success rate! The proven cobra ADRESS PLUS customer management system is particularly suitable for small and medium-sized companies. The CRM system cobra ADRESS PLUS processes your contacts conveniently and legally compliant. Automate the processes of your sales teams and enable precise identification of the target group for personalized customer communication.
AVENTUM.EDI
Efficiency through digitalization of business processing
Efficiency through digitalization of business processing AVENTUM.EDI is a complete solution suite for EDI communication, which automotive manufacturers and large trading companies in particular are increasingly demanding from their suppliers. AVENTUM.EDI is equally suitable for suppliers who want to meet their customers' requirements cost-effectively and for companies who want to develop their own EDI strategy in order to handle their business processes more efficiently. The solution is functionally structured, easy to use and works fully automatically ...
NovaTime
Systems for time recording, personnel management & access control
Systems for time recording, personnel management & access control What is NovaTime? NovaTime is the innovative and extremely flexible software for personnel time recording. For over 25 years, NovaTime has been used by thousands of people in the European market. The user-friendly solution has a modular structure. It allows perfect customization via these modules to the respective customer requirements. Benefit from a fast ROI. NovaTime is installed and configured in a short time. The user-friendly software solution can be used intuitively after a short briefing ...
INCLUDIS.Web
Web-based MES standard solution for Industry 4.0
Web-based MES standard solution for Industry 4.0 INCLUDIS.Web provides you with an end-to-end web-based MES standard software that meets your operational requirements for production planning and data acquisition. All production data is recorded and evaluated in real time. The software contains standardized interfaces to all leading ERP providers (SAP, MS-Dynamics, ORACLE, INFOR, etc.) INCLUDIS.Web is a modern and future-proof solution that can also be operated in the cloud.
show 1 to 20 (of 68 software programs)
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