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EcholoN - From practice for practice - Whether for the help desk, service desk, incident, facility and asset management or IT SM in accordance with ITIL - EcholoN covers all processes for service, support and customer care as a central, process-based service management platform. Required functions and processes can be served from the standard or adapted to specific requirements. From simple mask customization to individual process design: EcholoN offers the possibility to do this without programming.

Fischer Information Technology AG is one of the most innovative providers in the segment of enterprise software for the continuous digitalisation of product information. 35 years of market presence testify not only to our innovative strength, but also to our company's understanding of the market and wealth of experience. With our robust, future-oriented software solutions, e.g. the TIM editorial system, we make all types of product information digitally usable throughout.

Time Management Office® is a network-, internet- und intranet based software for project planning, project controlling, project monitoring, resource management, capacity planning, expense planning, project expense management, process optimisation and time sheet. Additionally Time Management Office can be used for order- and service related time and cost management. Time Management Office can be parameterised to disable unnecessary functions. (As extensive as necessary!). Many applications in this sector come with a variety of useful functions ...

The PisaSales CRM covers all requirements from the areas of marketing, sales and service. Designed for use in medium-sized and large companies, our CRM solution is one of the most powerful systems on the European market today. We offer you a highly flexible CRM standard solution that can be quickly deployed and individually adapted. 100% Made in Germany - in use worldwide!...

The MS Word based editing system docuglobe is versatile. By using docuglobe, you benefit from a number of advantages over other solutions for structured work both in the creation of "technical documentation" and in all other documentation processes. docuglobe is quick to learn and presents itself as an uncomplicated professional tool for your documentation processes.

objectiF RPM ist eine gemeinsame Arbeitsumgebung für alle, die an anforderungsbasierter Entwicklung von Produkten, Software und Systemen beteiligt sind – vom Linien-, Projekt- und Produktmanager über den Business Analysten und Requirements Engineer bis zum Systemarchitekten, Qualitätsmanager, Tester und Entwickler. Schwerpunkte der Tool-Unterstützung bilden das anforderungsbasierte Projektmanagement und das Requirements Engineering.

The multi channel publishing or crossmedia publishing of InterRed opens up entirely new possibilities for publishers, agencies and enterprises and meets the increasing requirements of the media industry.

Improve, the standard solution in quality management, supports you in all requirements. From the recording of a report to the concrete improvement solution, Improve accompanies you and ensures a simple and fast solution finding. Continuous defect recording helps you achieve greater transparency and order. Idea management and customer surveys clearly show where there is potential for improvement. With the "open work" function, you can see which tasks ...

The iqs quality center covers all quality assurance areas, from planning to analysis of key quality data. In addition it links all knowledge from the quality assurance modules in one central database, creating a control loop in which feedback is actively used. The quality center effectively becomes a large pool of knowledge. As a standalone solution each modul is a specialist in its own field. Linked as a complete CAQ system, iqs software offers you the best possible functionality. The iqs modules at a glance: iqs FMEA – Failure Mode Effect Analysis ...

MR.KNOW provides with LOW-CODE & NO-CODE-BPM as well as the MR.KNOW - PLATFORM and the digital wizards extensive possibilities for project leaders and project managers for the implementation of your projects. Model and automate your processes with one of the most powerful BPM software on the market. MR.KNOW - BPM supports as a holistic Business Process Management Suite (BPMS) with the modules Processboard, Modeling, Automation, Low Coding, User Interfaces, Process Portal as well as Monitoring in the creation of business processes and enables a fast implementation of enterprise-wide solutions.

Ticket System, Helpdesk, Servicedesk, Full-Service-Management, Incident- und Problem-Management. Neben dem Ticketersteller erfasst das System auch den Zeitpunkt der Erstellung, Personalien, Prioritätsstufe/Dringlichkeit, Problembeschreibung und eine Übersicht bisheriger Bearbeiter. Hohe Prozessindividualisierung, ein hoher Individualisierungsgrad und eine strukturierte und intuitive Benutzeroberfläche sind Kernkompetenzen. Service Level Agreements können abgebildet werden. Eingangskanäle sind: Self-Service-Portal, E-Mail Schnittstelle oder Call In Support. Self-Hosting oder SaaS sind möglich. Der Funktionsumfang ist bei Veränderungen anpassbar. Auch als App.

With the browser-based, powerful content management system PANSITE, you can realize both complex websites and ambitious intranet projects and control the targeted, personalized provision of information on any end device. Maintain your content decentrally and across locations and design your pages exactly according to your ideas with the help of prefabricated special elements and numerous add-ons - even in large teams of editors.

PANBASE is a multi-client capable, browser-based digital asset management system. You can use it to record, organize and distribute large stocks of media files for your intranet or internet. Determine the access rights to your media files and use logging to determine for what purpose and by whom assets were requested. With PANBASE, you have a powerful tool for the logical organization of your media files.

DHC VISION summarises a broad spectrum of technical aspects in a consistent software environment. This enables different perspectives on a standardised database for all specialist areas. DHC VISION successfully combines tried-and-tested, preconfigured methods with extensive options for configuring and customising the system. This combination of standard software and configuration guarantees customised solutions.

objectiF RM is a database-based client-server application based on Microsoft for the analysis, specification, documentation and evaluation of requirements in a team. The software turns your requirements engineering into a structured, comprehensible process. You map objectives and stakeholders in target diagrams and display conflicting objectives. Easily delineate the system context in system context diagrams. Capture, refine and describe requirements and scenarios with the objectiF Requirements Modeler ...

The CAQ.Net software suite covers every aspect of computer aided quality assurance and was designed with the highest degrees of adaptability and customizability in mind. Just like a construction kit, our system allows you to pick the most suitable building blocks and thereby create the perfect solution to your individual quality management demands.

orgavision is the complete solution for successful quality management (QM). The software enables the development of a comprehensive QMS and standard-compliant document control and strengthens company organization and communication. Its ease of use eliminates the need for time-consuming employee training. No matter how large your company is or which industry you belong to: orgavision supports you in your collaboration and daily tasks.

The FMEA software was recently voted the best tool for creating an FMEA in a benchmark study. Regardless of whether it is a complex or simple, product or process FMEA. The e1ns web technology brings teams even closer together - a great advantage for the creation of FMEAs. Regardless of whether it is an FMEA specialist, an FMEA editor or an employee who uses results or carries out tasks. Each role has access to the information in the system model tailored to their tasks.

Knowledge sets the base for efficient business processes, quality and therefore profitability! For an efficient collaboration with targeted and tailored distribution of information apply the suite of C.O.S. We are your experienced and reliable partner for a holistic, auditable and norm-compliant quality management system and all related modules.