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Cloud ACD
Cloud ACD offers you ideal tools for better customer service in your call center. Customer questions can be clarified by the appropriate consultant without long waiting times. The seamless link to third-party systems such as CRM ensure a perfect customer experience. The Cloud ACD works with any telephone system and integrates flexibly into your existing infrastructure. Multilingual accounts, integrated softphone, inbound and outbound capability and many other features are available.
The cloud ACD for better customer service in your call center
Cloud ACD offers you ideal tools for better customer service in your call center. Customer questions can be clarified by the appropriate consultant without long waiting times. The seamless link to third-party systems such as CRM ensure a perfect customer experience. The Cloud ACD works with any telephone system and integrates flexibly into your existing infrastructure. Multilingual accounts, integrated softphone, inbound and outbound capability and many other features are available.