iVvy

What is iVvy?

iVvy is a cloud-based venue and event management platform designed to help hospitality and event teams manage the complete journey from first enquiry to confirmed booking, event delivery and payment. The software brings sales, booking, customer relationship management, venue operations, ticketing and reporting into one connected environment. This gives teams a shared view of availability, customers, proposals, contracts, event details and financial information without relying on disconnected spreadsheets or repeated manual data entry.

For venue sales teams, iVvy helps accelerate the enquiry-to-booking process. Live availability makes it easier to check spaces and resources, while the booking engine can accept enquiries and bookings directly from a venue website. Teams can create branded proposals, send contracts for electronic signature, issue invoices and take online payments from the same workflow. The built-in CRM captures leads, activities, tasks, email communication and customer interactions, helping sales teams keep opportunities visible and follow up consistently.

Highlights and important features

• Central function diary: View quoted, tentative and confirmed bookings for meeting spaces and group accommodation in one shared schedule.
• CRM and sales pipeline: Capture leads, manage activities and tasks, and maintain a central history of customer communication across properties.
• Online booking engine: Display live availability and let customers submit enquiries or bookings through your own website.
• Digital proposals and contracts: Create branded proposals quickly, manage contracts and collect secure electronic signatures.
• Billing and payments: Generate invoices, automate billing steps, accept online payments and track revenue against budgets and cost centres.
• Banquet Event Orders and run sheets: Keep operational teams aligned with dynamic BEOs and virtual run sheets that reflect event changes in real time.
• Catering coordination: Manage menus, dietary requirements and service times alongside event and venue bookings.
• Event ticketing and registration: Create branded registration websites, sell multiple ticket types, manage attendees, process payments and track registrations.
• Reporting and analytics: Use dashboards, report builders and automated reporting to analyse booking performance, revenue, space utilisation and sales activity.
• Integrations: Connect iVvy with property management, accounting, CRM, payment, POS and other systems through a broad integration ecosystem and API.
• AI-assisted venue sales: iVvyAI can support enquiry handling, lead qualification and proposal preparation to reduce repetitive sales administration.

Designed for multi-venue hospitality operations

iVvy is particularly well suited to hotels, hotel groups, event and function centres, hospitality groups, stadiums and sports clubs that need to coordinate multiple spaces, teams and customer enquiries. Multi-venue management allows operators to oversee several properties from one platform, while shared reporting provides greater visibility across the organisation. For hotel event sales, meeting rooms and sleeping room blocks can be managed together, and integrations with existing property management and accounting systems help maintain consistent data flows.

More control with less administration

By combining venue booking, event operations, CRM, ticketing, payments and analytics, iVvy helps teams replace fragmented processes with a more consistent workflow. Automation reduces repetitive tasks, real-time information helps prevent booking conflicts, and centralised customer and event data supports faster decisions. If your organisation wants to respond to event enquiries more quickly, improve space utilisation and give sales and operations teams a shared system, iVvy provides a comprehensive platform worth evaluating. Contact the iVvy team to discuss your venue structure, integrations and event workflows and arrange a product demonstration.