SoftGuide > Functions / Modules Designation > Mailbox functions

Mailbox functions

What is meant by Mailbox functions?

"Mailbox functions" are features of software that allow users to receive, send, organize, and manage emails.

Typical functions in the "Mailbox functions" area include:

  1. Email Receiving and Sending: The ability for users to send and receive emails, both within and outside the organization.

  2. Folder Management: Users can organize their emails into different folders to make them easier to find and manage.

  3. Labeling and Prioritization: Users can tag or prioritize emails to highlight or mark important messages.

  4. Search Function: The ability for users to search for specific emails or content within their mailboxes to quickly find particular messages.

  5. Automatic Filtering: Automatic filtering of emails based on predefined rules or criteria to block spam or automatically move emails to specific folders.

  6. Attachment Management: Users can add file attachments to their emails, download or delete received attachments, and manage storage space.

  7. Calendar Integration: Integration with calendar applications to manage appointments, meeting invitations, and events directly from the email client.

  8. Automatic Replies: The ability for users to set up automatic replies to respond to emails when they are away or outside office hours.

  9. Security Features: Security features such as encryption, spam filtering, and authentication to ensure the security of email communication.

 

The function / module Mailbox functions belongs to:

CTI

Software solutions with function or module Mailbox functions:

Cloud ACD - Call Center Software
Dialfire - Outbound Callcenter Software
FreePBX