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EcholoN - From practice for practice - Whether for the help desk, service desk, incident, facility and asset management or IT SM in accordance with ITIL - EcholoN covers all processes for service, support and customer care as a central, process-based service management platform. Required functions and processes can be served from the standard or adapted to specific requirements. From simple mask customization to individual process design: EcholoN offers the possibility to do this without programming.

HelpMatics™ is the Notes-based service management solution for IT and other service departments. The system provides efficient support for service management processes. Intuitive operation, simple administration and fast, trouble-free implementation ensure low TCO and productivity in the shortest possible time. The complete HelpMatics Suite can also be used as a virtual service management solution. Independent of the customer environment and architecture, simply via the web browser.

QSEC is an integrated management system that provides the management with decisions based on transparency and facts and supplies the corporate risk management with important decision basics from the operative risk management. The implementation of. the Compliance, of Information Security Management according to the requirements of ISO 27001, BSI standard (IT-Grundschutz), B3S Risk Management anddata protection according to GDPR Data Protection according to GDPR In addition, a wide range of other requirements ...

The audius:Finance industry solution combines the general benefits of Microsoft Dynamics 365 Sales with the specific requirements of various groups of financial service providers: it offers business processes for asset management, the development and sale of investment products, real estate development and brokerage as well as for insurance brokers. Financial service providers receive a modular software solution that is precisely tailored to their business model.

Ticket System, Helpdesk, Servicedesk, Full-Service-Management, Incident- und Problem-Management. Neben dem Ticketersteller erfasst das System auch den Zeitpunkt der Erstellung, Personalien, Prioritätsstufe/Dringlichkeit, Problembeschreibung und eine Übersicht bisheriger Bearbeiter. Hohe Prozessindividualisierung, ein hoher Individualisierungsgrad und eine strukturierte und intuitive Benutzeroberfläche sind Kernkompetenzen. Service Level Agreements können abgebildet werden. Eingangskanäle sind: Self-Service-Portal, E-Mail Schnittstelle oder Call In Support. Self-Hosting oder SaaS sind möglich. Der Funktionsumfang ist bei Veränderungen anpassbar. Auch als App.

The ERP software v.Soft with its editions for retail and services supports companies from the retail, wholesale and mail order sectors as well as service companies with service or project business, such as plant manufacturers, IT service providers, engineers and agencies. The focus is on integrated and automated processes as well as comprehensive, cross-company evaluations.

Contracts with the associated data, facts and files are part of a company's daily administrative work. However, this task area is typically very complex and labor-intensive. With EASY Contract, however, you have a web-based and modern system at hand with which you can centrally manage and process contracts without losing or overlooking important information. Thanks to the software's multi-client capability, you can create a workspace for the respective processors in your company with a standardized and quickly retrievable information status that can be called up on a daily basis ...

The USU IT & Enterprise Service Management product suite has a modular design and can map, control and optimise all of a company's service processes. It can be used in the IT area of large and medium-sized companies as well as by IT service providers or, for example, in the HR area or facility management.