Software > Business Management > IT Service Management (ITSM), SOA > USU IT & Enterprise Service Management
Product suite with field-tested modules for IT and enterprise service management

USU IT & Enterprise Service Management

Product suite with field-tested modules for IT and enterprise service management

Version:  5.2

 
 
 
 
 
 
 
 
Updated on 08. Jan 2024 by SoftGuide

USU IT & Enterprise Service Management is a comprehensive software solution that covers other service areas in your company beyond the usual ITSM processes. It can thus be used company-wide as a central tool for Enterprise Service Management and automate processes across departments. The scalable solution helps you to easily manage the complexity of your service processes and grows with your requirements.

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Target groups:

USU IT & Enterprise Service Management is used in the IT sector of large and medium-sized companies and by IT service providers.

References:

Valuemation is used in the IT sector of large and medium-sized companies and by IT service providers - see our references.

Contact information:
USU GmbH
Mr. Martin Landis
+49 7141 4867-220
Contacting via e-mail
Explore more about the software:
Demo version
directly to the product website
Information
directly to the product website
Success story
directly to the product website
Software exposé
request URL

Functions (excerpt) of USU IT & Enterprise Service Management:

BPMN 2.0
BPMN 2.0 workflows
Categorization
Change Requests
commercial device data
Component management
Configuration Management
Customer portal
Dashboards
Device and master data grouping
Documentation
Form Designer
HelpDesk
Inventory management
IT data
IT diagrams
Knowledge databases
Lifecycle History
Migration and backup wizard
Network devices
Object groups
Personnel time recording
Process data tracking
Process Designer
Process documentation
Purchase Order Management
Reminder functions
Report management
Scanner
Scheduling
SLA contract management
Software assets
Software licenses
SSL support
Ticket creation
Ticket Distribution
Ticket history
Ticket processing
Ticket system
Usage rights management
Workflow optimization

Get to know the software better! Request a video appointment for a personal presentation!

Video appointment

Technical specifications:

Web-based:
yes
SaaS, Cloud:
yes
On-premises (local installation):
yes
Multi-user (network-compatible):
yes
Multi-client compatible:
yes
Customizing:
included in price
Manufacturer based in:
Germany
Dialogue language(s):
English, German, French
System requirements:
Compatible operating systems (runs with):
Win 11
Win 10
Win Server
Mainframe based
Unix based
Linux based
Mac OS
Mobile OSs (supports):
iOS
Android
Old Compatible Operating Systems:
Win 8
Win 7

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