Software > Business Management > IT Service Management (ITSM), SOA > USU IT & Enterprise Service Management
Product suite with field-tested modules for IT and enterprise service management

USU IT & Enterprise Service Management

Product suite with field-tested modules for IT and enterprise service management

Version:  5.2

 
 
 
 
 
 
 
 
Demo version

USU IT & Enterprise Service Management is a comprehensive software solution that covers other service areas in your company beyond the usual ITSM processes. It can thus be used company-wide as a central tool for Enterprise Service Management and automate processes across departments. The scalable solution helps you to easily manage the complexity of your service processes and grows with your requirements.

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Target groups:

USU IT & Enterprise Service Management is used in the IT sector of large and medium-sized companies and by IT service providers.

References:

Valuemation is used in the IT sector of large and medium-sized companies and by IT service providers - see our references.

Contact information:
Herr Martin Landis
+49 7141 4867-220
Information
direct to webpage
Success Story
direct to webpage
Software exposé
request URL
Functions:
Reports
Inventory management
Order and complaint management
BPMN 2.0
BPMN 2.0 workflows
Change Requests
Configuration Management
Dashboards
Documentation
Reminder functions
Device and master data grouping
HelpDesk
IT data
IT diagrams
Categorization
commercial device data
Knowledgebase
Component management
Customer portal
Lifecycle History
Migration and backup wizard
Network devices
Usage rights management
Object groups
Personnel time recording
project related ticket systems
Process and form design
Process data tracking
Process documentation
Scanning of assets
SLA contract management
Software assets
Software licenses
SSL support
Scheduling
Ticket creation
Ticket lifecycle
Ticket Distribution
Ticket processing
Ticket system
Knowledge databases
Workflow optimization

Get to know the software better! Request a video appointment for a personal presentation!

Technical specifications:
Web-based:
yes
SaaS, Cloud:
yes
On-premises (local installation):
yes
Multi-user (network-compatible):
yes
Multi-client compatible:
yes
Customizing:
included in price
Manufacturer based in:
Germany
dialogue language(s):
English, German, French
System requirements:
Compatible operating systems (runs with):
Win 11
Win 10
Win 8
Win 7
Win Server
Mainframe based
Unix based
Linux based
Mac OS
Mobile OSs (supports):
iOS
Android

USU IT & Enterprise Service Management is listed in the following categories: