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AI in the service sector - current market overview

This market overview provides insight into software solutions in the field of artificial intelligence in the service sector that are specifically designed to automate service processes, improve customer experiences, and make operational processes more efficient. Artificial intelligence helps service providers process inquiries faster, plan resources optimally, and make data-driven decisions, from customer communication to quality assurance.

Typical features of AI-powered service software include intelligent chatbots and virtual assistants, automated appointment and resource planning, predictive maintenance, sentiment analysis for customer satisfaction, speech and image recognition, and tools for workflow automation and process optimization. Through machine learning, natural language processing (NLP), and advanced analytics, service providers can personalize their offerings, leverage efficiency potential, and sustainably improve service quality.

Are you looking for an AI in the service sector?
show 1 to 11 (of 11 software programs)
TOPIX ERP
A powerful ERP with integrated CRM
A powerful ERP with integrated CRM TOPIX is a sector-neutral, modular and scalable ERP system for both MAC OS and Windows. With two product lines (professional and enterprise), TOPIX covers the entire range of business solutions for sole traders and larger companies with several hundred employees. Due to the wide range of modules, TOPIX can provide a particularly large scope of services. TOPIX is constantly being expanded and adapted to legal changes. An access protection system regulates user access to program areas and functions.
audius:Software & Consulting for IT, software and consulting companies
Industry solution IT, software and consulting companies.
Industry solution IT, software and consulting companies. The solution offers industry-specific business processes for consulting services and service processes as well as license management for software and consulting companies. It has a modular structure and refines the business processes of Microsoft Dynamics 365 to meet the typical requirements of these industries in sales, order processing and product management. Depending on the selected scope of services, Dynamics 365 Sales and Dynamics 365 Customer Service form the basis.
avista.ERP
the flexible business software for SMEs - industry, trade, service providers
the flexible business software for SMEs - industry, trade, service providers With its comprehensive business management functions and numerous predefined industry-specific solutions, avista.ERP ensures the business success of small and medium-sized companies in the retail, service and production sectors. The outstanding feature of avista.ERP is the adaptability of the solution, which retains its update capability. With the avista application framework, an individual user interface can be set up for employees, which creates a high level of acceptance and guarantees a short training period.
DarkShield
Recognize, deploy and delete PII in Dark Data
Recognize, deploy and delete PII in Dark Data With IRI DarkShield, you can classify, find and delete or otherwise mask sensitive information in various structured, semi-structured and unstructured sources, including: text, PDF and MS Office documents, Parquet and image files, relational and NoSQL collections, and even faces. Whether the PII is on your desktop or anywhere on your network, DarkShield protects it!...
TOM
Software for maintenance, servicing & facility management
Software for maintenance, servicing & facility management The TOM maintenance software is a comprehensive solution that has been specially developed for companies that own objects of all kinds that require maintenance or that look after them on behalf of customers. This includes any technical objects from production and building technology or mobile devices. In addition to the flexible application options, the comprehensive functionality and the clear structure, which ensures simple and fast operation, are outstanding.
EcholoN Service Management Suite
EcholoN - holistic service management
EcholoN - holistic service management EcholoN - From practice for practice - Whether for the help desk, service desk, incident, facility and asset management or IT SM in accordance with ITIL - EcholoN covers all processes for service, support and customer care as a central, process-based service management platform. Required functions and processes can be served from the standard or adapted to specific requirements. From simple mask customization to individual process design: EcholoN offers the possibility to do this without programming.
Immoware24
Web-based property management software & Portal24, the tenant & owner portal
Web-based property management software & Portal24, the tenant & owner portal What is Immoware24? The tasks involved in property management are very complex and extensive. From organizing cleaning and maintaining technical systems and equipment to site inspections and owners' meetings, property management is a broad field of activity. However, it is precisely this complexity that can quickly become a challenge in hectic everyday life. It is by no means always easy to get everything under one roof in terms of time and personnel. Immoware24 is the best software solution for this, as it makes it easy to manage properties online ...
RecyclingMonitor
The future of waste management Efficient, digital and sustainable!
The future of waste management Efficient, digital and sustainable! The RecyclingMonitor makes it easy to organize, evaluate and document waste streams. With the RecyclingMonitor, you not only structure the day-to-day work in your waste management company, but also create a central point for communication with waste producers and recyclers, ensure transparency and optimize your corporate management.
Sta*Ware Business Navigator®
Project-oriented business software in one package - ERP-CRM-HRM-PMS-DMS-ECM-BA-BPM-QM
Project-oriented business software in one package - ERP-CRM-HRM-PMS-DMS-ECM-BA-BPM-QM Sta*Ware BusinessNavigator is the basis for process-oriented, cross-divisional corporate management. ERP, CRM, project management and process management, e-collaboration, quality management, document management and business analytics, combined with industry-specific knowledge and simple, customized configuration of the system, ensure targeted, productive company management.Sta*Ware BusinessNavigator is industry-independent.
audius:Event for Event Management
Industry solution for event providers.
Industry solution for event providers. audius:Event is the business software for all corporate divisions for planning and administering events and shows. The solution is attractive for congress centers, event organizers, leisure parks and cultural institutions. Companies with their own event worlds choose audius:Event to supplement their own CRM system. Event managers use audius:Event to coordinate a large number of events and participants. The industry solution from audius is based on the processes of Microsoft Dynamics 365 Sales and offers industry-specific, refined processes for master data management, product use, administration and invoicing of events; the planning of resources and personnel can also be integrated.
audius:RealEstate
Component for real estate development, sales and management
Component for real estate development, sales and management Discover audius:RealEstate - the flexible and modular software solution for the real estate industry. From efficient location development and precise order management to comprehensive real estate management, audius offers tailor-made functions that optimize your business processes and increase your efficiency. Use the integration with Microsoft Dynamics 365 and benefit from a modern, scalable platform that adapts to your individual requirements.
show 1 to 11 (of 11 software programs)
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