Austrian television station seeks CRM

We are an Austrian television station and are looking for a CRM, preferably cloud-based.

The software must meet the following requirements:

• Classic database functions:
• Simple (contact) data entry (handling to be defined)
• Customer categorization (based on various parameters: sales, customer loyalty, potential, etc.)
• Multiple customer advisors for one customer
• Automatic logging of sales activities, centralization of customer communication
• Interface to relevant programs:
• Link to Outlook (export relevant emails with attachments without MB restrictions and appointments to CRM at the touch of a button)
• Interface with Mydas (campaign management) is essential: always have the customer's daily sales figures (gross or net) at your fingertips (possibly with comparison to previous year) --> different sales pools and country classification must be available
• Ideally, link to AdVision and Focus: integration of industry data
• Sales functions:
• Distribution list management or automated lists for mailings, invitations, etc. according to a wide range of parameters and invitation monitoring
• Clear dashboard that can be customized to individual needs if necessary --> Subdivision into individual sales pools is essential, gross and net values, agency links, additional Mydas fields
• Reminder function: automated follow-up
• Tracking of sales performance and target achievement
• Sales activities: frequency of phone calls, appointments, offers
• Display of purchase history according to current order types or channels

Approximately 30 software workstations are required.