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SoftGuide > Functions / Modules Designation > Case Tracking

Case Tracking

Explanation
Matching software

What is meant by Case Tracking?

"Case Tracking" refers to the process of monitoring and documenting the progress and status of individual cases or requests within a system.

Typical software functions in the area of "Case Tracking":

Status Monitoring:
- Real-time tracking of the status of cases, requests, or tickets.
- Display of progress, current processing stages, and pending tasks.
Notifications and Reminders:
- Automatic notifications to responsible staff or customers about the status or required actions.
- Reminders for upcoming deadlines or pending tasks.

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