Form management software support more than just the mere entry of data in form masks. A form management system usually links the forms directly to a workflow. Further processing of the data is automated and free of media discontinuity. Entry into the forms usually takes place via an accessible interface, which can usually be accessed via the internal or external portal. The creation of the forms should be as user-friendly as possible via an integrated designer, for example with drag & drop functionality.
With form management, for example, entries can be checked directly in the forms and duplicate entries can thus be avoided. Using stored logics, form fields can be shown or hidden as required. Form entries can usually be linked to existing directory services or authentication systems. Form management is often linked to a content management system or even an enterprise content management system.