Software > Sales and Marketing > Output Management > goSmart® Customer Communication Management Suite
High-volume document generation, interactive forms, word processing and output mngt

goSmart® Customer Communication Management Suite

High-volume document generation, interactive forms, word processing and output mngt
 
 
 
 
 
 
 
 
Software exposé

goSmart® Customer Communication Management Suite - communication with a future!

With the goSmart® CCM Suite you can ensure your corporate design and compliance criteria. Optimise your time-to-market: create business-critical forms and documents directly in the department in just a few minutes. Gain a competitive edge through personalised, individualised customer communication. Optimise your processes through automated, multi-level document creation and editing. Smart licensing and ready for immediate use.

Advantages

  • save time and costs through automation
  • personalised customer communication
  • compliance with corporate guidelines through integration of the corporate identity
  • maximum compatibility
  • Intelligentes Output-Management

 

Use of goSmart® CCM Suite in companies

  • mass processing of documents from production-related specialist applications and ERP systems (e.g. production folders, labels, invoices, delivery notes, customer contracts, etc.)
  • individual letters and customer correspondence in compliance with the corporate identity
  • creating marketing campaigns in all channels (email, print, web, fax)
  • problem-free connection of print and dispatch service providers

Processes in companies do not always become simpler in the course of digitalisation. Often only parts of companies or processes are digitised and this usually leads to individual solutions. A modern customer communication management suite such as goSmart® supports the interlocking within the company and ensures uniform output.

Features

  • standardised templates and text modules
  • a standardised and central system for all documents, company units, language versions and channels
  • direct connection of specialised applications via interfaces (e.g. ERPs such as SAP)
  • multi-client capability
  • web-based user interface
  • document workflows
  • integration of mobile devices into workflows
  • creation of multilingual customer documents with a click
  • dynamic document structure
  • self-service portals with interactive documents or forms
  • corporate Designs
  • digital signature
  • audit-proof documents
  • role management

The open interface architecture supports all common technologies such as SAP, XML, web services/SOAP/REsT, Java API, JMS, XML-RPC, LPR/LPD, TCP/IP, SMTP, ...

Target groups:
  • banks
  • insurances
  • financial service providers
  • authorities
  • public institutions
  • energy suppliers
  • telcos
  • trade
  • industry
  • ...
References:

all references on http://www.invaris.com/referenzen/ 

Contact information:
Herr DI Franz Guszich
Geschäftsführer
Functions:
API interfaces
Processing status
User and rights management
Content reuse
CRM
DMS
Multitenancy
Multi-user capability
Text module management
Resubmissions
Workflow management
Price:
on request

Get to know the software better! Request a video appointment for a personal presentation!

Technical specifications:
Web-based:
no
SaaS, Cloud:
no
On-premises (local installation):
yes
Multi-user (network-compatible):
yes
Multi-client compatible:
yes
Maintenance:
for a fee
Customizing:
possible for a fee
Manufacturer based in:
Austria
Training:
for a fee
Hotline:
for a fee
Installation support:
for a fee
Documentation:
Manual, Online Help, Technical documentation
dialogue language(s):
English, German
System requirements:
Compatible operating systems (runs with):
Win 11
Win 10
Win 8
Win 7
Win Server
Mainframe based
Unix based
Linux based
Mac OS
Mobile OSs (supports):
iOS
Android
data storage medium:
DVD
CD-ROM
Download
Flash memory

goSmart® Customer Communication Management Suite is listed in the following categories: